Service Manager - Care and Support

Recruiter
Location
Cumbria
Salary
Salary starts at £20,000 to £21,500 per annum (pro rata) rising to £26,500 per annum (pro rata)
Posted
16 Feb 2017
Closes
16 Mar 2017
Ref
17350
Seniority
Manager
Hours
Full Time
Organisation Type
Other Organisation Type

DESCRIPTION/RESPONSIBILITIES:
Service Manager – Care and Support
Temporary initially 9 months Part time (25 hpw)
Salary starts at £20,000 to £21,500 per annum (pro rata) rising to £26,500 per annum (pro rata) through performance plus On Call Shifts of £14.30 per session
 
Delivering support with a difference
Join us and be part of our inspirational Care and Support team which changes and saves vulnerable people’s lives every single day. We pride ourselves on doing things differently…
 
We know that one size doesn’t fit all, so our national expertise is delivered at a local level with our clients leading their own personalised support every step of the way. We are also embracing new technology and creative ways of working which frees up our teams to work away from the office and have more time to so what they really care about, making a real difference to people’s lives across the UK.
 
We have a fantastic opportunity for an experienced Service Manager (known internally by us a Client Services Manager) with great leadership abilities like you, to manage our team in providing support to generic single homeless supported accommodation services as well as housing management tasks for our agency properties. Experience of managing staff, working with external agencies and problem solving on a day to day basis.
 
As Team Leader you’ll get involved in lots of different duties supporting the Senior Service Manager in the delivery of efficient, high quality, cost effective and client centred services, empowering clients to live independently and making it a great place to work for our colleagues. You’ll manage the service in line with contract requirements, be the support lead on referrals and assessments and ensure that a high quality, client focused service is delivered at all times. Join us in delivering support with a difference and develop your skills in the effective planning of support, operational management and the delivery of contracts which is truly client-centred and outcomes-based.
 
A bit about us
We are one of the UK’s largest providers of high quality housing and supported housing services and through Stonham our Care and Support services, we make a real different to the lives of 30,000 vulnerable people in over 500 supported housing, justice and health services each year. Join us and be part of an organisation that is always looking for ways to do things differently and better, so we can make a real difference to thousands of people lives every single day.
 
A bit about you
We want someone like you, an experienced Senior Support Worker who can bring creative and innovative solutions to problems and always strive to continuously improve service provision. To flourish in the role, your passion for promoting independence and social inclusion will be matched by your focus on quality and efficiency.  You’ll impress us with your leadership abilities and proven track record in achieving results through motivating colleagues to deliver high performance at all times. It’s also important that you have excellent communication skills, IT skills and are great at building effective working relationships with colleagues, clients and external professionals so you can effectively engage support for our clients. 
 
So join us and lead our team who are doing things differently and spending more time making a real difference to vulnerable people’s lives. 
 
You will work five days a week mainly Monday to Friday and take your turn providing on call duties.
 
We need you to have a driving licence, car and car insurance business cover as some travelling will be required. 
 
If you are successful, we need you to have an Enhanced Disclosure Check through the Disclosure and Barring Service which we’ll pay for. 
 
You’ll be impressed with our award winning rewards and benefits package.
 
Want to apply?
Great, all you need to do now is upload a covering letter and your CV. Please do include a covering letter with your CV as otherwise we won’t be able to review your application.  We really want to know more about what you will bring to the role, your experience and for you to tell us how you live our values every day. To help, we’ve created a template for both which you can download in the careers section of our website.
 
Make yourself at Home
We have a big role to play in tackling prejudice and discrimination. We want you to be yourself at Home Group and we value everything that makes you unique. We recognise and celebrate your differences and together we make Home Group a special and great place to live and to work.

Home Group’s values: Caring   |   commercial   |   accountable   |   energised