Aids and Adaptions Officer

Recruiter
The Church of England
Location
London
Salary
£29359 - £31900
Posted
09 Jan 2018
Closes
26 Jan 2018
Seniority
Officer
Contract
Permanent
Hours
Full Time
Organisation Type
Charity

The Church of England Pensions Board provide a wide range of retirement services, for retired clergy and their families.  The Board’s Housing department provides retirement accommodation and services, but we are not a registered social housing provider, and do not operate as one.  

We need you to bring your experience of working within a housing or property service environment to plan and coordinate all aspects of Aids and Adaptation work, from enquiry to completion.  Managing a caseload, you will be the key point of contact supporting customers through the process, liaising with Occupational Therapists, Local Authorities and contractors, and ensuring that all parties are kept informed and updated.  You will provide an excellent standard of service at all times which will include providing support and assistance with Disability Facilities Grant (DFG) applications to Local Authorities and financial assessments.  

Experience of providing customer focused support to residents and tenants is essential as is the ability to engage, communicate and negotiate successfully.  With the knowledge gained from delivering aids and adaptation requirements and of how DFG applications work in practice, you will enhance our service as a charitable landlord.  Competent in the use of MS office, you will be skilled in managing priorities, meeting deadlines and achieving high standards of delivery.  This role will involve travel within the England and Wales.

This post is subject to an Enhanced DBS check.

For more information including a detailed list of duties, and to apply, please visit our website by clicking the apply button.

Closing Date:  26/01/2018

Benefits

We offer a competitive salary package, a flexible* 35-hour working week for work-life balance and a minimum 25 days holiday plus 3 defined organisational days leave and an attractive defined pension scheme.

We in the National Church Institutions support the mission and ministries of the Church all over England. We work with parishes, dioceses (regional offices), schools, other ministries and our partners at a national and international level.

We are committed to building a culturally diverse workforce and strongly encourage applications from underrepresented groups. We are committed to equality of opportunity and welcome applications from people, regardless of their background.

*Where applicable depending on post requirements

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