Service Manager - Housing Estates Management and Support

Lyndhurst, Hampshire
up to £60,374 (pay award pending)
14 Feb 2018
26 Feb 2018
Full Time
Organisation Type
Local authority

Service Manager - Housing Estates Management and Support

Salary Range - up to £60,374 (pay award pending)

Work Location - Appletree Court, Lyndhurst

Hours per week - 37

Contract Type - Permanent


We are looking for a dynamic and highly motivated professional to lead the Council’s Housing Estate Management, Income and Rent Accounting Teams. With over 5000 Council properties, you will be responsible for providing an excellent management service dealing with tenants, enforcing tenancy conditions, rent setting and income, including the Right to Buy process.

You will have thorough knowledge of Housing law in these areas and the management skills to lead a team through change to modernise work practices, policies and procedures.

You will have exceptional leadership and interpersonal skills, sound judgement and the necessary drive to implement a proactive approach in the Council’s dealings with its tenants. You must also be able to think strategically and have excellent communication skills in order to work and engage with a wide variety of people, including councillors, tenant involvement representatives and other multi-agency partners.

Being a great place to work is really important to us. We believe that all employees make a valuable contribution to the work of the Council and that’s why we encourage a trusting and open culture where each employee is supported and respected equally, ideas are actively sought and self-development promoted. With beautiful beaches and historic forest land, Southampton and Bournemouth on our doorstep and great schools and colleges this is an excellent place to live too.

Benefits include:

    •    27 days leave (plus an additional 5 days after 5 years’ service)

    •    Local Government Pension Scheme

    •    Payment of professional subscription

    •    Parking

    •    Employee Assistance Programme

    •    Professional development

If you like the sound of this and have the ambition, knowledge and experience we’re looking for we would like to hear from you.

For an informal discussion regarding this post please contact Grainne O’Rourke (Executive Head Governance & Regulation) 02380 285588

We will also consider financial assistance for relocation for an outstanding candidate.

Interview date: 6th/ 8th March 2018

Closing date: 26 February 2018


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