Housing and Customer Services Manager

4 days left

Based in Bournemouth, with travel
£37,898 - £38,961 pa
04 May 2018
24 Jun 2018
Full Time
Organisation Type
Housing association / RP

Housing and Customer Services Manager

To effectively and efficiently manage and lead in the provision of quality housing services across the geographical area in line with key national and local strategies and internal key performance targets, whilst effectively managing the budget. 

To lead a skilled and professional team of staff recognised by stakeholders, tenants, clients and colleagues.  The housing team are to provide good customer services.

To develop improved service delivery to achieve innovation, sector good practice and value for money (VFM) and meet HCA regulatory compliance.

Responsible for the direct delivery to tenancy and income services and the co-ordination of the housing services through effective management, leadership and influence to provide a high quality customer experience.

For more information, the full job description can be found attached below.

To apply for this position, please send your CV and Covering letter/Email to jamiefurer@bcha.org.uk or upload below.

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