Housing and Customer Services Manager

Recruiter
BCHA
Location
Based in Bournemouth, with travel
Salary
£37,898 - £38,961 pa
Posted
04 May 2018
Closes
24 Jun 2018
Seniority
Manager
Contract
Permanent
Hours
Full Time
Organisation Type
Housing association / RP

Housing and Customer Services Manager

To effectively and efficiently manage and lead in the provision of quality housing services across the geographical area in line with key national and local strategies and internal key performance targets, whilst effectively managing the budget. 

To lead a skilled and professional team of staff recognised by stakeholders, tenants, clients and colleagues.  The housing team are to provide good customer services.

To develop improved service delivery to achieve innovation, sector good practice and value for money (VFM) and meet HCA regulatory compliance.

Responsible for the direct delivery to tenancy and income services and the co-ordination of the housing services through effective management, leadership and influence to provide a high quality customer experience.

For more information, the full job description can be found attached below.

To apply for this position, please send your CV and Covering letter/Email to jamiefurer@bcha.org.uk or upload below.