Customer Support Administrator

England, Kent, Bromley
£26930 - £31680 per annum
08 Jun 2018
22 Jun 2018
Clarion Housing Group Ltd
Full Time
Organisation Type
Housing association / RP

JOB TITLE: Customer Support Administrator


JOB EXPIRY DATE: MIDDAY on Tuesday 26TH June 2018

SALARY: £26,930 to £31,680



CONTRACT TYPE: 6 month secondment

We're looking for a number of Customer Support Administrators on a 6 month secondment basis and are looking for amazing people to apply.

We'll look to you to manage administrative processes effectively and handle customer contacts related to a variety of tasks so you'll need excellent communication skills to liaise with various internal teams and external agencies. You'll need to provide constructive feedback, participate in active learning and share knowledge to support us in driving continuous improvement in order to meet high levels of performance.

Accuracy and attention to detail are key skills for ensuring processes are actioned to the highest standard and you must be able to work in a busy, pressurised environment whilst effectively managing your own time to complete a varied workload.

Ensuring information is sensitively handled in accordance with our code of conduct and the Data Protection Act is critical as well as having a flexible and adaptable approach to manage changing priorities as the business need determines. You'll need confidence to apply sound judgement and decision making skills.

We're looking for flexible team players with exceptional customer service skills and experience of working in an administrative setting. If you feel you have the right skills and experience to succeed in the role we would love to hear from you.

For further details on this vacancy, and to apply, please download the candidate brief and click the 'Apply' button below

Closing Date: 26TH June at Midday

For further details on this vacancy, and to apply, please visit our website

Clarion Housing Group

Clarion Housing Group comprises the country's largest housing association; a property development company, a charitable foundation and a repairs and maintenance service.

The Group's housing association, Clarion Housing, is committed to providing good customer service to all its residents and to maintaining its homes to a good standard - investing significantly in improving them each year.

Its development target is to build 50,000 new homes over 10 years and the Group will invest £13 billion on meeting and delivering on this target. Two thirds of the programme will be affordable and developed by Clarion Housing, while homes for private sale are delivered and marketed through development company Latimer by Clarion Housing Group. The proceeds from sales are invested in our social purpose.

The charitable foundation, Clarion Futures, will invest £150 million over ten years to deliver one of the largest social investment programmes in the country. Priorities are work and training; money management and young people.

Building homes. Developing futures.

Clarion Housing Group is committed to having a diverse and inclusive workforce.

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