Coordinator/ Planner -Responsive Repairs
The Repairs Planner/ coordinators main duties include supporting the Managers with planning all aspects of the responsive repair works, dealing with residents, operatives and sub- contractors, working with the IT systems, managing operative’s diaries and general data input and administration.
Experience in planning resource within a dynamic scheduling environment.
Experience of working with the public in a customer focused environment.
Excellent verbal and written communication skills, telephone skills and interpersonal skills.
Excellent planning and organisational skills.
Experience of developing a range of administrative and office systems and of servicing meetings.
The ability to exceed customer expectations and solve problems to the point of resolution
Significant experience in using all aspects of Microsoft Office, especially Word, Excel and Powerpoint.
Educated to a minimum GCSE Level
All permanent appointments will be on PGM terms and conditions.
The successful applicant will need to be subject to a background disclosure check by the Disclosure and Barring Services (DBS) before any appointment can be confirmed.