Senior Sales and Lettings Advisor

HP2 4XH, Hemel Hempstead
£31,413 pa
10 Aug 2018
26 Aug 2018
Full Time
Organisation Type
Housing association / RP

Applicants must hold a full UK drivers licence and have own car

About Us

Hightown is a charitable housing association transforming thousands of lives every year. We do this by building hundreds of much needed new homes and providing care and supported housing services for a wide range of people. We have high ambitions, a principled approach and a dependable, flexible team that delivers.

We currently manage over 6,000 homes and employ over 1000 full and part time staff from our head office in Hemel Hempstead. We have an annual turnover of £70million and a development programme that will deliver around 300 new affordable homes each year.

Once our houses are built, they are let to people who cannot afford to buy or rent at full market values. The majority of our properties are offered to people on local authority housing lists to rent. We also manage homes to let at intermediate rents, for people saving for a deposit, and shared ownership homes, which help people make their first step on the housing ladder.

About the Role

We currently have an exciting opportunity for a Senior Sales and Lettings Advisor to join our Property and Commercial team based at our Hemel Hempstead head office covering our homes in Hertfordshire, Bedfordshireand Buckinghamshire.

  • As a Senior Sales and Lettings Advisor, you will be responsible for servicing all incoming enquiries, viewings and progressing all new build sales//intermediate rental promptly and efficiently from reservation to completion.

  • First point of contact coordinating all shared ownership/rent to Homebuy/intermediate rent enquiries

  • Liaise with the local homebuy agent and local authorities on nominations, providing feedback and building on relationships

  • Manage progression from reservation through to completion within set timescales.

  • Prepare weekly reports on sales and marketing activities.

  • We are looking for individuals who are able to demonstrate the following

  • Demonstrable experience in a similar role either gained within estate agency, new homes or housing association or demonstrable experience in a sales environment

  • Knowledge of local housing markets (Herts, Beds & Bucks) is desirable

  • Knowledge of the shared ownership process is desirable

  • An understanding of the legal process of property sales

  • Sales oriented, team player, personable individual

  • Excellent communication skills

  • Computer literate

  • Flexibility - with this role you will be required to attend occasional weekend and evening events.

About you

We are therefore looking for individuals who demonstrate a compassionate, enthusiastic, respective and `can-do` approach.

You must be able to work as part of a team to deliver an excellent service to the people we support and be flexible in your approach to work. You will have a commitment to equality and diversity and take a positive approach to supporting others.

The Benefits

We offer a range of benefits which include:

  • Generous annual leave allowance of 25 days per year, rising with service, plus statutory bank holidays

  • Workplace pension scheme

  • 45 pence per mile mileage for the first 5,000 miles

  • Life assurance of three times your annual salary

  • Comprehensive training and development support

  • Annual bonus based on satisfactory performance

  • Free on-site gym

    How to Apply

    To apply for this position please visit and complete an online application form.

    Closing date: Sunday 26th August 2018

    Interviews: Tuesday 4th September 2018

    We are an Equal Opportunities Employer.



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