Apprentice Regional Housing Administrator

Location
England, Norfolk, Norwich
Salary
Up to £17211 per annum
Posted
02 Oct 2018
Closes
16 Oct 2018
Ref
HE3108
Contact
Clarion Housing Group Ltd
Seniority
Apprenticeship
Hours
Full Time
Organisation Type
Housing association / RP

Are you a school or college leaver, looking for your first step into an established career?

Perhaps you are maybe looking to gain additional skills and personal growth in a new sector?

If so, we are now recruiting for an Apprentice Regional Housing Administrator and are looking for individuals just like you!

This is a fantastic opportunity to kick-start your career and grow your skills in a sector that really makes a difference to the lives of its customers.

Based at our office in Norwich, you'll be responsible for delivering a highly customer-focused, effective and efficient regional administration service to our Neighbourhood Team.

You'll be required to report any communal repairs to contractors, maintaining relevant records, and action gas safety processes, liaising with contractors. We'll look to you to maintain garage tenancy records, process lettings and terminations maximising income collection and liaising with colleagues on inspections.

At the same time you will study for a Business Admin Level 3 NVQ, developing new key skills and behaviours to support your personal development and progression.

Your other responsibilities will include:

  • Monitoring, recording and processing estate inspections and zoning information
  • Supporting the Regional Administrators with mutual exchanges
  • Assisting in arrangements for local community and resident involvement meetings and events

You'll already have some previous experience in a customer service environment and a demonstrable commitment to delivering excellent customer service. You'll be able to write clear, accurate and concise records, often analysing data from a variety of sources and be able to prioritise your busy workload as required.

If you are enthusiastic and willing to learn we want to hear from you.

Closing Date: Monday 15 October 2018 at midday

For further details on this vacancy, and to apply, please visit our website http://careers.clarionhg.com/vacancies/

Clarion Housing Group

Clarion Housing Group comprises the country's largest housing association; a property development company, a charitable foundation and a repairs and maintenance service.

The Group's housing association, Clarion Housing, is committed to providing good customer service to all its residents and to maintaining its homes to a good standard - investing significantly in improving them each year.

Its development target is to build 50,000 new homes over 10 years and the Group will invest £13 billion on meeting and delivering on this target. Two thirds of the programme will be affordable and developed by Clarion Housing, while homes for private sale are delivered and marketed through development company Latimer by Clarion Housing Group. The proceeds from sales are invested in our social purpose.

The charitable foundation, Clarion Futures, will invest £150 million over ten years to deliver one of the largest social investment programmes in the country. Priorities are work and training; money management and young people.

Building homes. Developing futures.

Clarion Housing Group is committed to having a diverse and inclusive workforce.