Voids and Allocations Officer
We have approximately 3000 homes and in order to improve the service we provide to our tenants, we are looking to fill three posts. We are looking for individuals with a strong customer focus. Our work can be pressured at times but it can be very rewarding given that it offers opportunities to “make a difference” for our tenants.
The management of void properties is a key priority for the Housing Service and we are looking for someone to work in our Neighbourhood team to minimise void losses. You will be expected to work with our Building Service to achieve exacting targets and to ensure that we make the best use of our housing stock by making appropriate allocations.
The successful applicant will have good communication skills which will enable them to engage with prospective tenants from an early stage in order to ensure that they are “tenancy ready” before they move into their new homes. You must also engage with tenants prior to the end of a tenancy to minimise the impact on the void turnaround time. You must be methodical and able to organise your own workload, managing conflicting priorities as necessary.
Knowledge of relevant legislation is essential and also you will also require an understanding of basic building construction and issues associated with welfare reform.
Post number: HS19 Vacancy number: 2018080
For an informal discussion about this post contact Lisa Harber, Neighbourhood Team Leader on 01884 234292.
A satisfactory basic/enhanced disclosure check and three years complete employment history will be requested in the event of you being offered any of the positions.
Visit our website via the red apply button for full application details, or alternatively for an application pack, please contact:
Human Resources, Mid Devon District Council, Phoenix House, Phoenix Lane, Tiverton, Devon, EX16 6PP
Tel: (01884) 234331 – out of hours answerphone service
CLOSING DATE FOR APPLICATIONS: 17 October 2018 at 1.00pm
Committed to Equality of Opportunity, we welcome applications from all sections of the community