Head of Property Services
Created by Tenants, for Tenants, Scottish Borders Housing Association (SBHA) is an independent Housing Association serving communities in the Scottish Borders by providing over 5,600 quality, affordable homes.
The Royal and Ancient Burgh of Selkirk stands high above the Ettrick and Yarrow Valleys in the heart of the Scottish Borders. It is famous for braes, wynds and bannocks (fruit cake). This is a fantastic part of Scotland with plenty of scenery and local amenities to suit everyone, from golf clubs, walking trails and cultural events. Selkirk is approximately 1 hour from Edinburgh.
The Head of Property Services role offers a unique and exciting opportunity for an ambitious individual who will play a key role in delivering SBHA’s mission and strategic objectives and progress the future role of the large in-house Property Services Team.
As the leader of the approximately 100 strong Property Services Team, the successful applicant will ensure high quality and cost effective repair, maintenance and planned works to Tenants homes. The role will have responsibility for leading and managing all aspects of Property Services and SBHA’s in-house Team. In addition, the Head of Property Services will, as part of SBHA’s Leadership Team, support and deliver SBHA’s Strategic Objectives with a key focus on delivering Value for Money and to “Create Great Places to Live” for their Tenants.
You will have a strong track record on performance, service improvement, change management, working with teams and customers to deliver a broad range of projects and priorities with demanding deadlines. You will be highly driven with the ability to work under pressure, knowledgeable with the ability to make great use of technology and insight to continuously improve services achieving high levels of customer satisfaction.
You will be of degree calibre with equivalent experience in a relevant discipline. Experience of managing a substantial scale of property services within a regulated environment is essential as is experience of managing a property maintenance function. You will be able to demonstrate service and performance improvement skills, change management experience, complaints handling and the preparation and management of budgets. Knowledge of the social housing sector would be desirable as would Chartered status in a relevant discipline.
To apply, please click the Apply button on this page to be transferred to Aspen People's website.
For more information on the role and a confidential discussion please contact Emma McEneaney or Nigel Fortnum at our recruitment partners, Aspen People, on 0141 212 7555.
Closing Date: Friday 26th October 2018
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