Income Recovery Administrator

HP2 4XH, Hemel Hempstead
£22,131 pa
12 Oct 2018
28 Oct 2018
Full Time
Organisation Type
Housing association / RP

About us

Hightown Housing Association Limited is a charitable housing association operating principally in Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire providing a wide range of housing and support services for families and single people including people with special needs.

Hightown currently manages almost 6,000 homes and employs over 900 staff. The housing association has an annual turnover of £71 million and a development programme that will deliver around 1,000 new affordable homes over the next two years.

The Role

Working as part of the Income Recovery team, you will provide a highly professional, customer-focused, income recovery service to Hightown`s residents in Care and Supported Housing.

The successful candidate will monitor Care and Supported Housing rent accounts, ensuring appropriate action is taken to deal with arrears of rent and charges, minimising current tenant debt and meeting Hightown`s income collection targets. Knowledge and understanding of Mental Health, Learning Disabilities and welfare benefits is desirable, with a background gained in debt recovery essential.

You will be self-motivated, with a commitment to improving our services and working collaboratively with colleagues.

We offer a range of benefits which include:

  • Generous annual leave allowance of 25 days per year, rising with service, plus statutory bank holidays
  • Workplace pension scheme
  • Employee Assistance scheme to support your health and wellbeing
  • Life assurance of three times your annual salary

To apply please visit :- and complete an application form.

Closing date: Sunday 28th October 2018

Interviews: Friday 2nd November 2018

We are an Equal Opportunities Employer.

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