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Scheme Manager - Part Time

Job Details

Sanctuary Housing Services manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people’s lives

 

Scheme Manager – Part Time

Shaftesbury House, Grange Road, London

£12,790 per annum (rising to £13,463 after 12 months service subject to satisfactory performance)

21 hours per week – Monday, Wednesday & Friday – 9am to 4.30pm

 

Why work for us?

Sanctuary Housing is one of the UK’s leading social landlords, providing around 70,000 homes across England. We give our residents good quality, affordable homes in communities that they can be proud of. As part of a not-for-profit organisation, we reinvest any surplus we make back into the local communities we serve.

We have an excellent opportunity for a Scheme Manager to join our well established Housing for Older People Scheme based in Grange Road. You will be part of a small team, primarily working independently, with a focus on making a real difference to the lives our residents. You will be responsible for providing support to maintain residents’ well-being and independence together with delivering a quality housing management service.  Full support and training will be provided and although challenging, the role is equally rewarding.  If you are highly motivated, compassionate and enjoy working with people, this could be the role for you. 

The role of Scheme Manager will include:

  • Supporting residents by providing information on local activities and services in order to promote independence  
  • Assisting residents with queries regarding welfare benefits and rent accounts, liaising with the Income Team
  • Undertaking compliance checks and scheme inspections, ensuring we comply with health and safety
  • Working with external agencies such as Social Workers concerning additional support requirements
  • Identifying potential repairs or faults in the scheme, ensuring they are reported and monitored
  • Attending meetings with the residents to discuss changes to scheme services

Skills and experiences:

  • Experience of working with older people in a support capacity or vulnerable client groups is essential
  • A basic working knowledge of welfare benefits and rent accounts is mandatory
  • Excellent interpersonal and customer service skills, allowing you to build strong relationships
  • The ability to work on own initiative in a high paced environment
  • Experience of using Microsoft Office (Word, Excel and Outlook), or similar
  • Occasional travel between schemes will be required; therefore a full, current driving licence would be desirable

Ready to join us?

As part of our commitment to making Sanctuary a great place to work, we offer a comprehensive reward and benefits package appropriate for the role that you do, including:

  • A pension scheme, with matching employer contributions from Sanctuary, up to set limits 
  • At least 25 days paid holiday, rising to 30 days after 5 years service (pro rata)
  • Life assurance
  • Family friendly arrangements, including opportunities for flexible working
  • Health and well-being plans
  • A variety of online discounts and rewards from major retailers
  • Tax efficient savings through our Cycle to Work scheme
  • A wide range of learning and development opportunities
  • The full time equivalent salary for this role is £22,840 based on 37.5 hours per week

To view the job profile please click here

Closing Date: 31 January 2019

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

For an insight into what it’s like to work for us, take a look at #LifeatSanctuary on Twitter

Building Equality and Diversity

We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.



Company

Sanctuary Housing is one of the UK’s leading social landlords, providing around 70,000 homes across England. We give our residents good quality, affordable homes in communities that they can be proud of. As part of a not-for-profit organisation, we reinvest any surplus we make back into the local communities we serve.

If you care about making a difference and want to work for a company which invests in its staff, why not work for Sanctuary Housing?

As part of our commitment to making Sanctuary a great place to work, we offer a comprehensive reward and benefits package appropriate for the role that you do, including:

  • At least 25 days paid holiday (plus bank holidays), rising to 30 days after 5 years’ service
  • Family friendly arrangements, including opportunities for flexible working
  • A pension scheme, with matching contributions from Sanctuary, so you can plan for the future
  • Health and wellbeing plans, including voluntary critical illness scheme
  • Discounts through MyRewards from major retailers and other offers to help your pay go further
  • Tax efficient schemes for you to save on buying a new bike to cycle to work or on a range of childcare services including after school clubs and summer camps
  • 24 hour Employee Assistance Programme providing a free information service and personal counselling if required
  • Life assurance to help provide peace of mind
  • Opportunities to progress with a wide range of learning and development opportunities delivered by our specialist in-house team
  • Enhanced sick pay once you have completed qualifying service
  • Expenses if you have to use your own car to travel for work.
  • Regular meetings with your manager to explore ways to help you develop in your career and ensure you’re getting the training you need

https://jobs.insidehousing.co.uk/employer/58420/sanctuary-group/

https://jobs.insidehousing.co.uk/employer/4605975/sanctuary-maintenance/

Company info
Website
Telephone
01905 334000
Location
Chamber Court
Castle Street
Worcester
WR1 3ZQ
United Kingdom

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