Job Title: 3 X Neighbourhood Officers

Reference: HS3113

Job Expiry Date: 31st January at midday

Salary: £30,430 per annum

Job Location: Dorking, Surrey

Hours: 36 hours per week

Contract Type: Fixed Term Contract until 31st December 2019

Are you looking to make a difference with a new and exciting challenge?

We have a great opportunity for Neighbourhood Officers to make their mark in 2019.

The Neighbourhood Officer will lead on the delivery of quality consistent and pro-active housing and tenancy management services to a range of tenure types with a view to supporting and strengthening sustainable communities. You'll work within your assigned geographical patch and use your excellent customer service skills to serve as the lead local contact.

You will have experience of successfully representing their organisation in varied environments and of adapting their approach to suit their audience. Knowledge of current housing legislation is required. Excellent communication skills and the ability to work on your own initiative and lead on local decision making are also essential.

You should be able to demonstrate the following:

• Good knowledge of housing legislation in particular an understanding of Landlord and Tenant law and other legal requirements relevant to the allocation and management of homes
• Experience of successfully and confidently representing your Association/organisation in court and other environments
• Ability to write clear, accurate and concise records and reports with the ability to analyse data from a variety of sources
• Problem solving and decision making - ability to deal with potentially complex situations within a busy workload , mitigate risks to customer and organisation, and achieve positive outcomes

If this sounds like an opportunity you'd be interested in, we look forward to hearing from you.

Closing Date: 31st January at midday

This post is subject to a Basic Criminal Record Check Clearance.

For further details on this vacancy, and to apply, please download the role profile and click the 'Apply' button below.

Clarion Housing Group

Clarion Housing Group comprises the country's largest housing association; a property development company, a charitable foundation and a repairs and maintenance service.

The Group's housing association, Clarion Housing is the largest social landlord in the country with 360,000 residents.

We have ambitious plans to build 50,000 new homes over 10 years, with a commitment that two thirds of the programme will be affordable housing.

The charitable foundation, Clarion Futures, will invest £150 million over ten years to deliver one of the largest social investment programmes in the country. Priorities are work and training; money management and young people

Clarion Housing Group is committed to having a diverse and inclusive workforce.