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Senior Maintenance Officer

Employer
BPHA
Location
Bedford
Salary
£35,000.00
Closing date
18 Feb 2019

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Every year, bpha invest over £20m on repairing and improving their homes and the surrounding areas.

Are you qualified to ONC/HNC/NVQ level 3 or similar within the construction industry and able to lead and motivate a team to improve customer service?  We are currently looking for a Senior Maintenance Officer to lead a team of Surveyors who ensure that our responsive repairs and voids service is efficient, good value for money and that quality standards are achieved.

You will work closely with the team and our main contractors to ensure that targets are met and the service is delivered within the allocated budgets.  You will liaise with the Project Managers to establish future programmes and ensure a more proactive maintenance service is in place. Demonstrating excellent customer care skills, you will also ensure that complaints are resolved promptly and to required timescales.

The successful candidate will hold a relevant qualification in a construction / trade discipline and will ideally have experience within a social housing setting.  Knowledge and understanding of building construction, maintenance and legislation, as well as a drive to deliver good customer service, is essential.

In return we can offer a competitive salary, £2,000 car allowance, 28 days annual holiday (plus bank holidays) increasing with service, contributory pension, free life assurance, free private medical cover, cycle to work scheme, lifestyle rewards and employee assistance programme.

Closing date: 18 February 2019

Interviews will be held on 21 and 22 February 2019

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