Care & Support Team Leader

Location
Chaddesden, Derby
Salary
£19,100 - £21,000
Posted
08 Feb 2019
Closes
24 Feb 2019
Ref
3938
Seniority
Officer
Contract
Permanent
Hours
Full Time
Organisation Type
Housing association / RP

Metropolitan Thames Valley are going through an exciting time of growth in Derbyshire and subsequently we are seeking a Care & Support Team Leader for our new service in Derby. If you seeking an opportunity to develop your career within care and support at Metropolitan Tames Valley and can demonstrate a track record of providing excellent service to your customers then we would be interested in receiving your application.

As this is a new service and will be a whole new team to Metropolitan Thames Valley previous experience of supporting customers with Learning Disabilities is essential. You will be supporting the manager in leading the team effectively to ensure compliance with contractual, regulatory and business requirements. While also delivering excellent, personalised services to customers. In addition effectively supporting staff on a day to day basis, looking at service budgets and other resources to ensure commercial viability and strengthen Metropolitan`s market position.

Key responsibilities will include , but are not limited to:

-Support the development and remodelling of services, raising the profile of care and support services and the Metropolitan offer to customers
-Providing full care to customers in a dignified manner and leading by example to ensure other staff members are also providing this level of care
-Develop, deliver and report on team plans for your service area to evidence high quality service delivery.
-Ensure the Metropolitan vision and culture are embedded within core areas of responsibility and promoted to enhance Metropolitan`s reputation in the market place.
-Ensure customer and staff engagement in the development and implementation of business processes to ensure they meet changing requirements
-Ensure that services provided are lead by example, adhering to business standards, policies, processes and procedures
-Contribute to service development projects, implement and embed change, using clear communication, problem-solving and conflict resolution.

For the full job profile please call the recruitment team on 020 35354553.

To be successful in this post please ensure your CV or supporting statement demonstrates -

1)Sound knowledge of the needs and issues facing customers with learning disabilities.
2)Experience of dealing with challenging customers with server learning disabilities.
3)IT Literacy.
4)Experience of producing Care and/or Support Plans and Risk Assessments.
5)The ability to motivate and coach team members

If you are interested in the position we are really interested in receiving your application so please apply directly with your latest CV.

In return for your commitment to Metropolitan Thames Valley we will also provide full training and personal development that is tailored to your personal ambitions. Metropolitan Thames Valley offers an excellent and unique benefits package that can be adapted to suit each individual. We offer employees the opportunity to choose from a wide variety of benefits which includes options around Health and Well-being Programme, Employee Assistance and discounts with multiple retailers and many more. We also offer an impressive Pension Scheme and 28 days holiday plus bank holidays, with the ability to buy and sell up to 5 days!

Metropolitan Thames Valley are proud to have been recognised by Disability Confident for our commitment to disabled people and those with long term health conditions by providing fair and equal opportunities for all applicants enabling them to fulfil their potential and realise their aspirations. All employment decisions at Metropolitan Thames Valley are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marital status, pregnancy or maternity, race or religion, sex or sexual orientation.

It should be noted that the successful applicant will need to be subject to a background enhanced disclosure check by the Disclosure and Barring Services (DBS) before any appointment can be confirmed.

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