Senior Caretaker (Support Officer)
We’re looking for a customer-focused individual with advanced knowledge and experience of cleaning estate communal areas and a proven ability to mentor and train colleagues to join us as a Senior Caretaker (Support Officer)
The UK has a housing problem. This affects every one of us, because housing is the foundation of the society we live in. Catalyst is part of the solution. You could be too.
One of the UK’s leading housing associations, Catalyst is here to make a purposeful difference by providing housing solutions for those who can’t afford a home without our help. We offer a wide range of homes, for rent, part ownership or purchase. By doing so, we build more than homes – we build communities. Put simply, we’re committed to our social purpose - in every part of our organisation. And, we always seek to do better. If you do too, read on.
Delivering an excellent experience every time to every customer, internal and external, lies at the heart of our success, while our service style is being easy going, yet reliable and empathetic. If you share our outlook, we think you’ll thrive here. Your challenge? To support, train and provide cover for caretaking colleagues within our Estate Services Department.
Day-to-day, you’ll work as part of a team within a designated patch on a programme of periodic cleaning tasks. You’ll also see that our serviced estates and blocks are clean, tidy and graffiti and litter free. Helping to identify and implement estate improvement programmes comes with the territory too, as does carrying out health & safety checks and keeping accurate records. And, when it comes to reporting on repairs that need doing or identifying possible solutions to ongoing problems like fly tipping, again, we’ll rely on you to deliver. In short, you’ll do all you can to help ensure we keep our customers happy.
To succeed, you’ll need to be committed to first class estate cleanliness and physically able to carry out strenuous manual work, often in adverse weather conditions. You’ll also need to have mentored and trained colleagues to deliver a high performance caretaking service. Self-motivated, flexible and personable, you’re proactive and professional too. What's more, you’re great at organising a workload and enjoy being part of a friendly, but committed team. The role comes with an allocated company vehicle, so a full driving licence is essential. You should also be willing to provide holiday and sickness cover for colleagues and occasionally deal with out of hours emergencies.
We’re a Sunday Times top 100 Best Company to Work for. We invest a lot of time and resources in our people because we know it’s our people who will drive our success. If you’d like to join us, and help make a real difference, please get in touch.
The role is subject to a basic check.
This role is being advertised as Senior Caretaker (Support Officer), however, if appointed your job title will be Estate Services Support officer.
Please note completed pre-employment forms must be included in order for your application to be processed.
Closing date: 31 March 2019.
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