Operations Manager - Compliance & Maintenance
East Kent Housing needs YOU! We operate in a challenging and rewarding environment and have recently changed our operating model to prepare us for the future.
We are looking for a senior, qualified manager to lead our Compliance and Maintenance team.
In this role you will ensure that EKH is demonstrating compliance in all areas of health & safety risk, and on behalf of our four Client Council Local Authorities. You will have strategic oversight of the maintenance, repairs and servicing functions of the Property Services Directorate, ensuring that they deliver high quality services to residents, and you will develop innovative solutions. You will lead on the estates function for EKH including developing strategies which will improve customer satisfaction.
You will be primarily based in Dover and required to work across all of the Client Council (Local Authority) areas on a regular basis including travel to managed assets/properties/offices.
East Kent Housing has an exciting and bright future ahead. If you want to be part of our journey, visit https://www.eastkenthousing.org.uk/about-us/working-at-east-kent-housing/ to find out more about this senior role, read the job description, and to apply! Closing date is Sunday 7 April 2019.
About East Kent Housing
What do we do?
EKH is part of a growing sector which aims to make sure that everyone has a secure home they can afford. We manage over 17,000 properties for the four councils of East Kent (Canterbury, Dover, Folkestone & Hythe, and Thanet). We are responsible for the inspection, repair and maintenance of residents’ homes, the collection of charges and rent, and support our residents by providing advice services and responding to enquiries and issues affecting them and the communities that we serve. Our people work in both customer-facing and business support roles as part of a large not-for-profit ALMO (Arm’s Length Management Organisation) focused on making a difference in the community and to peoples’ lives.
Why join East Kent Housing?
A job in housing is never dull, it is often challenging and rewarding, and we love the fact that every day at EKH is different. Our people go above-and-beyond to deliver an outstanding service to both internal and external customers. With a wide variety of different roles across the organisation, there is plenty of scope for career growth and development. In addition to competitive salaries, we offer great benefits including agile/flexible working, annual leave of up to 30 days per year, generous employer pension contributions – and, of course, a great team to work with!
At EKH we work together in a way which makes us feel valued and recognised for what we do, while always looking for ways to improve. Our customers and our colleagues are really important to us, and we work together to deliver the best service possible to our customers.
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