Job Title: Fulfilment Administrator

Reference: IT3054

Job Expiry Date: 4th April at midday

Salary: £20688 per annum

Job Location: Norwich

Hours: 36 hours per week

Contract Type: Permanent

We are recruiting for a Fulfilment Administrator to join our IT team in Norwich

About the role

Essentially, the Fulfilment Administrator provides professional and customer focused request fulfilment management services to Clarion in line with SLA's and OLA's. You will oversee a call queue management of requests, maintaining accurate written records of work completed in line with ITIL best practice. You will administer the purchase order and procurement card process for the supply of hardware/software/consumables, and administer wider fulfilment requirements from the business.

About You

To be considered for this role, you will need previous experience of providing excellent customer service, and have knowledge of operating within an ITIL based Service Management function.

Closing Date: 4th April at midday

For further details on this vacancy, and to apply, please download the role profile and click the 'Apply' button below.

Clarion Housing Group

Clarion Housing Group comprises the country's largest housing association; a property development company, a charitable foundation and a repairs and maintenance service.

The Group's housing association, Clarion Housing is the largest social landlord in the country with 360,000 residents.

We have ambitious plans to build 50,000 new homes over 10 years, with a commitment that two thirds of the programme will be affordable housing.

The charitable foundation, Clarion Futures, will invest £150 million over ten years to deliver one of the largest social investment programmes in the country. Priorities are work and training; money management and young people

Clarion Housing Group is committed to having a diverse and inclusive workforce.