Contract Administration Team Leader - Planned/Aids/Adaptations

Who are Accent?

We own almost 22,000 houses across the north, east and south of the country.

They are home to over 35,000 customers. We exist to improve lives, providing people with high quality homes, affordably. Whatever their housing need, whether family, single, older or more vulnerable – our customers come first. They are always at the very heart of our business.

If you feel great about putting customers first, then we feel great about you joining the Accent team.

And we are a team. We live and breathe our values – we are smart, we are driven, we are caring and we are energetic – are you?

If you can do what’s right and challenge what you think is wrong, relish the opportunity to work with some fabulous colleagues to improve the customer experience and make sure we keep to our promises, then you are the person we are looking for.

Come and join us and start your own journey with Accent. We aim to be number one, and you could help us get there.

Location

• Shipley            

Salary

The spot salary for this post is £32,638 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all of the requirements of the post, will start 5% or 10% below the spot salary.

The Role and Person

• Permanent     
• 35 hours per week            

This role is all about leading a team which provides business support relating to the delivery of planned works and an aids and adaptations service in a concise and structured fashion.   

A typical day might include

• Assessing processes in place and ensure complete familiarisation with all key stages
• Spending time understanding the planned works programme and aids and adaptations policy together with the budget setting process and service delivery
• Recommending areas of improvement where processes and ways of working can be bettered
• Interacting with finance colleagues to ensure all budget information is provided in a succinct and timely fashion
• Ensuring the team are prepared to produce and provide all programme and management information to internal and external colleagues. Ensuring all documentation is stored appropriately. Establish routines with contractors to aid performance and budget management dependencies.
• Establishing and embedding appropriate processes and routines to deliver the aids and adaptations service
• Interacting with contract teams to ensure all valuations and invoices are provided in a timely fashion to meet finance requirements
• Ensuring that all invoices are processed and sent for payment in accordance with payment terms
• Ensuring the housing management system is updated with all completed/uncompleted planned and aids and adaptations work so all our data is accurate for future planned programmes
• Producing and monitoring contractor performance in a timely manner
• Analysing reports and performance data to feed early warning signs of contractor performance
• In depth analysis of finance reports to advise of any trends and delivery against budget
• Assisting in production of future years’ budgets taking into account trends and ensure accuracy

Benefits

• 28 days paid holiday per year rising by 1 day per year up to a maximum of one working week
• Option to purchase additional holiday of up to 2 of your working weeks (at manager’s discretion)
• Flexi-time scheme
• Salary based contributory pension
• Scheme with Life Assurance cover or a defined contribution pension scheme (SHPS)
• Cycle Scheme
• Learning & Development opportunities
• Employee Assistance Programme

Notice Period

1 Month

Interview Date

• TBC