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Support Worker

Employer
Onward Homes
Location
Merseyside
Salary
(£19,405 - £20,847)Employment
Closing date
22 Apr 2019

Job Details

Onward Homes is one of the largest registered providers of social housing in the North West, with 35,000 properties across the region.

We believe that everyone deserves a place to call their own, which is why we’re committed to building 400 new homes each year. We do more than just provide a roof over our customers’ heads, we’re here to make a real difference.

In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential.

We are looking for a Support Worker (1 post) to join our Support Team at Alt Bank House.

Alt Bank House is a homeless hostel for men and women with complex support needs. The Hostel has 36 flats and 6 move on accommodation within the grounds.

Reporting to the Team Leader, Housing and Wellbeing you will provide high quality accommodation, housing management and support to the client group. Duties will include completing mainstay assessments, managing vacancies and waiting list on mainstay. You will provide support to all tenants of the hostel at any time and manage a caseload to develop support plans based on individual needs.

You will assist and advise residents on issues such as budgeting, welfare benefits, training and education, and will signpost them to other agencies as appropriate. You will monitor and manage the rents accounts for the individuals on their caseload and take action in line with the hostel's arrears policies and procedures.

To be successful you should have experience of working with homeless or vulnerable client groups and knowledge of welfare and housing benefits. An enhanced DBS check is required for this role.

This role is based on shift patterns which are; 7.15am – 2.45pm and 1.45pm – 9.15pm and cover a 7 day a week service.

Company

We are Onward, a leading provider of quality, affordable homes for rent and sale in the North West.

From Southport to Stockport, we own and manage over 35,000 homes right across the region.

But we do more than just provide a roof over our customers’ heads. We’re here to make a real difference.

We offer help and support to vulnerable people facing a range of challenges, and create strong and vibrant communities that our customers can be proud to be a part of.

We believe that everyone deserves a place to call their own, which is why we’re committed to building more new homes throughout the North West for those in housing need.

To learn more about Onward, please visit us at onward.co.uk

Company info
Website
Telephone
+44 151 708 5777
Location
Head Office
12 Hanover Street
Liverpool
L1 4AA
GB

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