Quality and Costs Manager

Anchor Trust
2 Godwin Street, Bradford, West Yorkshire
£55,000-£60,000 dependent upon experience
21 Dec 2017
21 Jan 2018
Full Time
Organisation Type
Housing association / RP

Quality and Costs Manager

With over 121 care homes and 800 housing locations across the country, Anchor is England's largest non - for profit organisation.

We have a great opportunity for an experienced Quality and Cost Manager to join us. You will be leading the support function offering expertise and support in contract costs, systems, and process across Property.

Reporting into the Head of Asset Management and Compliance, responsibilities will include:

Own and monitor all property systems and data management for costs, quality and performance to ensure that information produced offers assurance and confidence across the business.

Identifying business constraints to performance or relationships and identifying creative and innovative solutions.

Review and development of all such systems, standards, processes and procedures as required assisting colleagues to deliver services and evidence performance to achieve Business Plan objectives and the Asset Management Strategy.

Liaison with delivery teams, residents, contractors and cross departmentally to ensure that expectations and maximum potential is derived from all Property contract arrangements.

Ensure that best practice open book cost management becomes the standard within Property Delivery Teams and that the process drives improved levels of financial performance through all planned and reactive delivery processes.

Implementing and managing a consistent and standard approach through all regions to the entire contract life cycle from procurement and appointment of Contractors and Suppliers, budget setting, cost control and monitoring, cost auditing, overall cost analysis and trend reporting.

Bench-marking internally and externally and cost support to improvement activities.

Collecting, analysing and reporting KPI results for customer satisfaction, cost, time and quality.

Support and mentoring to regional teams through facilitating improvement activities and promotion of lean delivery techniques including standard operations, hardware usage, problem solving etc.

Liaison with Procurement colleagues to ensure supply chain - contractors and key suppliers, are fully involved in improvement activities.

Required Skills:

  • Proactive initiative with the ability to contribute fresh ideas and suggest   improvements to existing procedures.
  • Cost planning; with the ability to demonstrate strong technical skills that should include: cost forecast planning and preparation; progress monitoring; earned value measurement.
  • Promote lean techniques to support continuous improvement.
  • Stakeholder management.
  • Commercial & business acumen.
  • Flexible and co-operative approach.
  • Strong communication, influencing and negotiation skills.
  • Able to act on own initiative.
  • Strong I.T and analytic skills.


Hold qualifications in Accounting, Business Administration, Facilities Management or Building; or have extensive working knowledge within the industry, or a specialist discipline to support qualification.

Recruitment Agencies please note that we do not recognise speculative CVs, should you submit a speculative CV we will assume the candidate as our own.

To apply please send your latest CV to Laura Honeysett by uploading below.

Please note the application closing date may change if we receive a high volume of applications