Customer Service Advisor

Leatherhead, Surrey
08 Feb 2018
26 Feb 2018
Full Time
Organisation Type
Housing association / RP

Mount Green Housing Association is a growing community housing association based in and around Surrey with around 1,500 homes.   We are seeking dynamic and forward thinking individuals to join our small, high performing team.  

If you are passionate about customer service, a high performer in everything you do and committed to putting customers first then we would like to hear from you.  

We offer competitive salaries, a range of other benefits and an opportunity to work as part of a great team.

Customer Service Advisor

Full Time 35 Hours per week                                                                         

To provide customer service and administrative support to Mount Green’s housing management and corporate functions. This will include being the first point of contact for our customers and offering a one stop service and working closely with other colleagues to ensure a seamless delivery of service and prevent complaint escalation. This role will also offer specialist administrative support to our Maintenance team.

Whatever your particular skills, you will:

  • Take personal responsibility for getting the job done
  • Be passionate about service delivery
  • Be a great team player
  • Be a great communicator and customer focused in everything you do
  • Be able to find creative solutions to issues
  • Be flexible and adaptable

For a detailed job description and an application pack please visit our website via the 'Apply' button on this page.

Closing  Date:                      26th February 2018