Metropolitan is one of the UK`s leading providers of affordable housing and care and support services. We employ over 1,600 people to manage and develop our large portfolio of nearly 38,000 homes serving nearly 75,000 customers across London, the East Midlands and the East of England.
We are looking for a Money Advisor to join our team. You will be responsible for providing financial guidance and advice to our residents in Nottingham and the surrounding areas.
As a natural self starter, you will be able to work on your own initiative. You will have good organisation and diary management skills and the ability to prioritise your daily tasks.
-Visiting our residents at their homes to provide information advice and guidance (IAG), benefit calculations and any other support pertaining to financial inclusion
-Ensure residents are receiving correct benefits.
-Assist residents with budgeting and debt issues, recording the outcome of advice provided.
-Develop relationships with other agencies and gain knowledge of local networks and suppliers such as food banks and furniture suppliers.
-Work with and support vulnerable customers who are under threat of eviction.
Key experience required:
-Working knowledge of the legal framework relating to arrears and debt recovery.
-Working knowledge of welfare benefits and money advice.
-Good understanding of income and debt recovery issues from an operational perspective including the roll out of government reforms.
-Flexible approach to working hours and able to work outside of traditional office hours if required.
-A high standard of literacy, numeracy, written and verbal communication skills.
-You must have a full clean driving licence
Metropolitan offers an excellent and unique Benefits package that can be adapted to suit each individual. We offer employees the opportunity to choose from a wide variety of benefits which includes options around health and wellbeing programmes, employee assistance and discounts with multiple retailers and many more. We also offer an impressive Pension Scheme and 28 days annual leave plus bank holidays, with the ability to buy and sell up to 5 days!
Interview date: Tuesday 27th March 2018