Care & Support Worker
We are seeking an experienced care and support worker to join our team providing support to vulnerable adults in the community. You will be working with customers in Nottingham in their own homes. You will therefore be required to work flexibly to ensure individual needs are met while maximising independence, choice, dignity, privacy and well-being. It is essential that you have the ability to travel independently.
This service provides support to customers with Learning Disabilities to enable them to remain independent and self managing in their own homes. Working 30 hours a week, days to be confirmed, but between Monday and Friday 9am - 5pm in the main. You will however need to be flexible in your working to meet customers` needs on occasion.
This is a 6 month Fixed Term Contract to cover a secondment.
Key responsibilities will include , but are not limited to:
-Work with customers to develop, review and update outcome based support plans and risk assessments in line with policy.
-Encourage and support customers to establish and maintain positive relationships with others
-Provide support and practical assistance to customers around benefits, budgeting, paying bills and accessing appropriate services.
-Provide social and emotional support to customers
-Promote self advocacy and act as the customers` advocate where appropriate.
-Be aware of customers` wellbeing, safety and state of health, reporting any concerns.
-Ensure all necessary records are accurate and up to date
-Work collaboratively with colleagues in other teams to improve service effectiveness and deliver a positive customer experience.
-Build and maintain effective and productive working relationships with colleagues in the business and a broad range of external stakeholders
-Encourage and enable customers to be involved in shaping the service and its offering and their own care and support provision
-Achieve high customer satisfaction levels using feedback and customer insight
-Proactively deal with enquiries from family members, social workers and health professionals.
For the full job profile or to discuss this further please call Clare McCarthy on 020 35354553.
As a lone support worker you will need experience to be successful in your application which should be clearly demonstrated in your CV.
To be considered for this role your CV will need to reflect: -
1)Experience of working with vulnerable people and supporting their independence
2)Ability to self manage your own case load
3)Understanding of care plans and how they are used
If you have a knowledge of benefits and the claiming system and previously been a lone worker that would be an advantage, but not essential.
To be considered please apply by 8th March. As this role will be working with vulnerable adults and/or children you are required to provide a complete and chronological employment history. Please ensure that your CV or a supporting document provides this detail
In return for your commitment to Metropolitan we will also provide full training and personal development that is tailored to your personal ambitions. Also Metropolitan offers an excellent and unique Benefits package that can be adapted to suit each individual. We offer employees the opportunity to choose from a wide variety of benefits which includes options around Childcare Vouchers, Health and Well-being Programme, Employee Assistance and discounts with multiple retailers and many more. We also offer an impressive Pension Scheme and 28 days holiday plus bank holidays, with the ability to buy and sell up to 5 days!
Metropolitan is committed to being an equal opportunity employer and prohibits discrimination and harassment of any kind: Metropolitan is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Metropolitan are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marital status, pregnancy or maternity, race or religion, sex or sexual orientation. Metropolitan will not tolerate discrimination or harassment based on any of these characteristics and we encourage applications from diverse backgrounds and cultures.
It should be noted that the successful applicant will need to be subject to a background enhanced disclosure check by the Disclosure and Barring Services (DBS) before any appointment can be confirmed.