Universal Credit Officer

Maidenhead, Berkshire
£25,000 - £27,500
14 May 2018
28 May 2018
Full Time
Organisation Type
Housing association / RP

Appointing Salary: £25,000 - £27,500
Car Allowance:     £2,621 per annum
Basic Hours: 37 hours
Employment Type: Permanent
Location: Maidenhead, Berkshire

We have an opportunity for an individual to join us to provide support to our Universal Credit customers.

The Universal Credit Officer role acts as the main point of contact for customers in relation to Universal Credit claims and landlord enquiries. You will assist customers making claims for Universal Credit, working with external agents and partners to develop options for residents allowing them to make appropriate decisions based upon their circumstances.

The ideal candidate will have extensive experience of Universal Credit and legacy benefits as well as excellent knowledge of Housing Benefit Regulations, DWP benefits and Tax Credit system. You will have working knowledge of housing legislation, data protection, policy and practice. You must have experience of carrying and managing a complex caseload.

The successful applicant will require an standard DBS disclosure.

To apply for this vacancy please visit the Jobs & Careers page of our website www.housingsolutions.co.uk or to request a paper copy please call our 24 hour recruitment line on 01628 543157.

The closing date for application forms is 28th May 2018.  Interviews will be held during week commencing 4th June 2018.

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