Lead Rent Income Officer

Location
Swindon
Salary
£26,684 p.a
Posted
31 May 2018
Closes
01 Jul 2018
Seniority
Officer
Contract
Permanent
Hours
Full Time
Organisation Type
Local authority

Lead Rent Income Officer                                                                            

Ref: 003540

Salary from: £26,684 p.a

37 hours per week

Swindon Borough Council are seeking a confident and pro-active Lead Rent Income Officer to join our Rent Team.

You will have the opportunity to take responsibility and ownership for maximising and improving the collection of rent, reducing rent arrears, and ensuring the delivery of an outstanding service from officers engaged in the process of rent collection.

The successful candidate will have:

  • Extensive experience of rent recovery, including attending Court
  • Good knowledge of current welfare benefits and future changes
  • Considerable experience working with the public and for a social landlord
  • Good literacy and numeracy skills; 2 GCSE's or equivalent in Mathematics and English Language, grade C or above, a CIH Level 4 Certificate in Housing Practice or equivalent housing qualification.
  • Strong IT skills in Windows based systems
  • Good inter-personal skills and the ability to interact with clients from a wide range of backgrounds
  • The ability to show initiative and problem solving skills
  • A good decision maker who is able to take responsibility.

At times you will be required to work evenings and/or time at weekends. You must have the ability to travel throughout the Borough, plus an enhanced DBS disclosure will be required. You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act - for the effective performance of a customer-facing role).

For the full role profile please email recruitmentteam@swindon.gov.uk quoting the reference number and we will email it to you.

Closing date: 17 June 2018

Interview date: 26 June 2018

For further information or to apply, please click on the "Apply" button at the end of the page. 

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