Extra Care Scheme Assistant

Orbit Group
England, Warwickshire, Southam
£15182 - £16875 per annum
04 Jun 2018
18 Jun 2018
Laura Maxey
Full Time
Organisation Type
Housing association / RP

Extra Care Scheme Assistant
Location: Tithe Lodge, Southam
Salary: £15,182 - £16,875
Hours: 36.25 hours

The role

Are you a personable, positive individual that is looking to make a difference in people's lives? Are you passionate about providing care and support to vulnerable individuals?

We have an exciting opportunity for an Extra Care Scheme Assistant to join us at our Tithe Lodge service in Southam. This key role will see you assist the Scheme Manager to ensure the smooth running of the extra care scheme. You will be responsible for providing resident support to ensure that they are in the best environment possible. You will be second in command and will act as point of reference in the absence of the Scheme Manager.

You will also be responsible for reporting and recording maintenance for communal areas including escalating enquiries where required. You will provide admin support in the office including the upkeep of customer files, general records and filing.

You will work in partnership with other team members and community offices on site including café and carers.

This is a permanent position working 37.5 hours per week. You will work on a rota basis and will need to be flexible to support the needs of the scheme.

Full details can be found in the Role Profile.

About you

This role requires someone who can demonstrate an understanding of care needs and issues affecting Older People.

You will need to demonstrate management and supervisory skills and have experience in a similar setting.

To be successful you'll need to be motivated and committed to working with vulnerable individuals. A working background in elderly care is essential.

We are looking for someone who is kind, compassionate and caring. You'll need to be able to possess strong interpersonal and communication skills.

This is a customer facing role so you will need to be calm and professional, with an approachable manner.. Basics for the job will be an admin background and customer service - training will be given where required. Good knowledge of Word, Excel, Emails and computers in general, good organisational skills.

Why apply?

We believe that an organisation's best asset is its people, and as such we want everyone to feel that they can make a difference. We want to unlock the potential in all Orbit employees and maximise their satisfaction in the job. We have a corporate training programme, opportunities for professional development and our staff tell us we are a great organisation to work for. We offer an excellent benefits package, including private medical insurance, discounted dental insurance and gym membership, 27 days holiday entitlement and pension scheme.

About us

As one of the country's largest housing associations, Orbit owns and manages 40,000 homes and is committed to its purpose of Building Communities. Orbit is an ambitious, dynamic organisation with national reach and influence. We are passionate about making a real difference to our communities, ensuring our customers are proud of where they live. We are a long-term sustainable business and make profit for a purpose in order to re-invest in our services and to build much needed new homes.

How to apply

To apply for this role please submit your CV and a supporting statement that demonstrates how you meet the key criteria we need. If you wish to discuss the role further, please contact Laura Maxey at Retinue Solutions, on 0203 837 7880.

Advert closing date - Thursday 14th June

Employer Summary

As one of the UK's largest developing housing associations, Orbit has 50 years' experience of providing more than 40,000 quality, affordable homes and a range of advice and support services to over 100,000 people. We have c1,300 employees working together to deliver our vision - our people are at the heart of everything we do, and we are working in exciting times! It is crucial that we have the right people in the right roles and this new opportunity signifies the importance of that to us.

Retinue Solutions is committed to equality in the workplace and is an equal opportunity employer.
Retinue Solutions is acting as an Employment Business in relation to this vacancy.

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