Senior Care & Support Worker

Baldock, Hertfordshire, England
£16.7k per year + Benefits
11 Jun 2018
09 Jul 2018
Resourcing Team
Full Time
Organisation Type
Housing association / RP

We are seeking an experienced care and support worker to join our team in Baldock. If you are looking to join a leading Housing Trust that will support your development then we would be interested in receiving your application.

This scheme supports 23 customers over 5 services. Each customer has unique learning disabilities and individual care requirements. The focus is on them maintaining independent living and achieving social inclusion.

You will be required to work flexible over a seven day rota including bank holidays. The rota is 37.5 hours a week and includes earlies, 7.30 am - 3.00pm, lates 2.30pm - 10.00pm and very occasionally sleep ins

Key responsibilities will include , but are not limited to:

-Work with customers to develop, review and update of care and support plans and risk assessments in line with policy.
- Deliver care and support in line with individual care and support plans and risk assessments.
-Encourage and support customers to establish and maintain positive relationships
-Provide support and practical assistance to customers around benefits, budgeting, paying bills and accessing appropriate services, including some housing management.
-Promote self advocacy and act as the customers` advocate where appropriate.
-Be aware of customers` wellbeing, safety and state of health, reporting any concerns.
-Work collaboratively with colleagues in other teams to improve service effectiveness and deliver a positive customer experience.
-Build and maintain effective and productive working relationships with colleagues in the business and a broad range of external stakeholders
-Encourage and enable customers to be involved in shaping the service and its offering and their own care and support
-Achieve high customer satisfaction levels using feedback and customer insight
-Proactively deal with enquiries from family members, social workers and health professionals.

For the full job profile or to discuss this opportunity further please call Recruitment on 020 35354553

As a senior support worker you will need experience to be successful in your application which should be clearly demonstrated in your CV.

To be considered for this role your CV will need to reflect: -

1)Experience of working as carer
2)Knowledge of care plans and how they should be maintained
3)Understanding the handling of medication and safeguarding
4)IT literacy

If you have experience of providing supported living for customers with learning disabilities this will be an advantage.

If you are looking for an opportunity to develop your career within care and work for a leading Housing Trust please apply directly to register your interest. In return for your commitment to Metropolitan we will also provide full training and personal development that is tailored to your personal ambitions through our own Metrocadamy. Also Metropolitan offers an excellent and unique Benefits package that can be adapted to suit each individual. We offer employees the opportunity to choose from a wide variety of benefits which includes options around Childcare Vouchers, Health and Well-being Programme, Employee Assistance and discounts with multiple retailers and many more. We also offer an impressive Pension Scheme and 28 days holiday plus bank holidays, with the ability to buy and sell up to 5 days!

Metropolitan are proud to have been recognised by Disability Confident for our commitment to disabled people and those with long term health conditions by providing fair and equal opportunities for all applicants enabling them to fulfil their potential and realise their aspirations. All employment decisions at Metropolitan are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marital status, pregnancy or maternity, race or religion, sex or sexual orientation.

It should be noted that the successful applicant will need to be subject to a background enhanced disclosure check by the Disclosure and Barring Services (DBS) before any appointment can be confirmed.