Neighbourhood Officer

Swan Housing
London (Central), London (Greater)
Circa £28,500 pa
15 Jun 2018
29 Jun 2018
Full Time
Organisation Type
Housing association / RP

Neighbourhood Officer

Circa £28,500

Based East London

Swan Housing Association provide high quality and affordable homes to rent and buy. We operate in Essex and East London and locally manage over 10,000 homes with plans to double our stock as part of an ambitious five-year strategy.

We pride ourselves on providing excellent customer services, and we need ambitious, career minded individuals with a ‘can do’ attitude to deliver these services to our residents.

We have a permanent opportunity for someone to work as part of the Neighbourhood Services Team. You will provide a comprehensive housing management service to our residents, supporting them to maintain their tenancies.

You will be responsible for a broad range of duties including viewing and letting properties with prospective tenants, developing neighbourhood improvements and enforcement of tenancy conditions.  You will also be dealing with nuisance / anti-social behaviour and representing the organisation at external and resident meetings as appropriate.

This is a challenging role requiring a proven track record of neighbourhood and tenancy management, coupled with the ability to deliver excellent customer service.

We are looking for self-motivation, commitment and an ability to communicate effectively at all levels. The ability to work some evenings and weekends as required is essential.

This post is also subject to an Enhanced DBS Check.

We offer a wide range of benefits including a Pension scheme, Private Healthcare and Life assurance. There is a generous holiday entitlement and we are committed to training and developing all our employees.

Swan is an equal opportunity employer and welcomes applicants from diverse backgrounds. Swan is committed to and demonstrates safeguarding, promoting the welfare of children, young people and vulnerable adults.

To apply for this position, please email your CV and covering letter to Phillipa Drummond,

Closing Date for applications: Friday 29th June 2018

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