Housing Services Manager

England, Norfolk, Norwich
£46221 - £49221 per annum
28 Nov 2018
12 Dec 2018
Clarion Housing Group Ltd
Full Time
Organisation Type
Housing association / RP

We have an exciting opportunity for an experienced Housing professional to join us as a Housing Services Manager on a fixed term contract until the end of October 2019.

Managing a team, you'll be responsible for the direct delivery of tenancy services and the coordination of other housing services throughout the area. Acting as operational lead you'll oversee the delivery of high quality, efficient and compliant core landlord services.

As a member of the local operational management team, we'll look to you to actively contribute towards the formation and implementation of our strategic plans and objectives and support delivery of the regional operational plan.

Some of the key accountabilities include: -

  • Lead on a strong and robust performance management culture and framework with high standards of services and effective control
  • Enable innovation, working with the Head of Operations, through monitoring and reviewing all housing services to ensure they remain effective and responsive whilst meeting demands
  • Pro-actively lead teams to deliver robust KPI's
  • Maintaining and improving relations with key partner boroughs in the region

With your experience of team management you'll be an expert at motivating others and building relationships across the business. You'll be able to demonstrate strong leadership skills, with a proven ability in influencing and negotiating. You'll have a strong track record of delivering results along with extensive experience of housing management practice and housing legislation.

Closing Date: Wednesday 12th December at midday

For further details on this vacancy, and to apply, please visit our website, download the candidate brief and click the 'Apply' button below.

Applicants must be able to travel across regions as required.

This post is subject to a Basic Criminal Record Check Clearance.

Clarion Housing Group

Clarion Housing Group comprises the country's largest housing association; a property development company, a charitable foundation and a repairs and maintenance service.

The Group's housing association, Clarion Housing, is committed to providing good customer service to all its residents and to maintaining its homes to a good standard - investing significantly in improving them each year.

Its development target is to build 50,000 new homes over 10 years and the Group will invest £13 billion on meeting and delivering on this target. Two thirds of the programme will be affordable and developed by Clarion Housing, while homes for private sale are delivered and marketed through development company Latimer by Clarion Housing Group. The proceeds from sales are invested in our social purpose.

The charitable foundation, Clarion Futures, will invest £150 million over ten years to deliver one of the largest social investment programmes in the country. Priorities are work and training; money management and young people.

Building homes. Developing futures.

Clarion Housing Group is committed to having a diverse and inclusive workforce.