Lettings & Project Officer  

Staines, Surrey (Head Office)
Salary: £29,000 pa
03 Dec 2018
17 Dec 2018
Full Time
Organisation Type
Housing association / RP

At Ability HA we focus on Ability, not disability. Do you share our values and have a positive attitude? If so, you could make a real difference to the lives of vulnerable adults who need tenancy sustainment support to be able to live independently.

Ability owns and manages 700 properties dispersed across London and the South East from Hastings to Bournemouth, Essex to Oxfordshire. The majority of our homes are managed as supported housing for customers with physical or learning disabilities or mental health problems. Most are self-contained flats or bungalows in small developments and many are built to wheelchair standards. They include a number of blocks / schemes with on-site Care and Support staff and also individual flats and houses dispersed across our stock.

This is an exciting time to join Ability. This year we have been changing the way we provide our housing and property management services and we are now looking for additional staff to join our existing friendly team.

The Lettings and Project Officer is a new role, to work alongside the Housing & Support Officers and Ability’s Revenue & Arrears Officer.  The post will be responsible for the co-ordination of our nominations and lettings services: we work with over 30 local authorities and other agencies with nomination rights to the properties we manage. You will be building close working relationships with many internal and external stakeholders in order to ensure that Ability homes are let to those who need them most.  As well as this, you will be providing project management support for the housing and property management team as we continue to improve the services we provide.  This will include assisting with the development of procedures and coordinating how service improvements are implemented across our stock.

If you have a housing management background, with experience of allocations and lettings and you understand the importance of effective processes to underpin operational service delivery, then we’d love to hear from you.

To apply for this vacancy, please click the Apply button on this page to be transferred directly to the online application process in Ability's website. You will be asked to respond in brief to five questions. Please also provide as a single document a CV and 1 x A4 page detailing how your experience meets the requirements of the role and include the job reference.  

Closing date: Monday 17th December 2018

Interviews: w/c 7th January

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