Senior Programme Officer

Leicester or Dartford
04 Dec 2018
03 Jan 2019
Full Time
Organisation Type
Housing association / RP

Riverside have an excellent opportunity for a permanent Senior Programme Officer, working 35 hours per week based in Leicester or Dartford. This role is eligible for flexi-time working. 

Riverside is one the UK’s leading social housing and regeneration organisations. We are a group of not-for profit and commercial companies with a charitable housing association at our core. Operating across 150+ local authorities in England and Scotland and housing 90,000+ people, we are fully committed to improving the lives of thousands of individuals and families with the overall aim of transforming lives and revitalising neighbourhoods.

What will you do day-today?

  • Support the regional Asset Management function and the Head of Rationalisation and Growth, to ensure effective stock acquisitions, disposals and swaps within the region to deliver the Asset Management Strategy and the Group’s overall strategic objectives.

  • Support the option appraisal process, identifying costs-in-use, sustainability, alternative uses for assets, providing, advice, expertise and appropriate recommendations arising from appraisals to inform decision making.

  • Manage the project delivery of stock transfers including tenant/resident consultation, marketing, selection and subsequent transfer of stock through to legal completion.

  • Deliver home ownership programmes within the region, liaising with key stakeholders.

  • Undertake contract management within the region as required, commissioning appropriate work orders, including monitoring progress to completion, ensuring contract obligations are fulfilled, in line with agreed performance frameworks, identifying underperformance and escalating via agreed routes as required.

  • Contribute to the development and review of relevant budgets including processing payments for approved contracted works.

  • Maintain accurate Asset Management records, using appropriate systems and databases including the Land Asset Register, ensuring the integrity and quality of data to enable regular analysis to be carried out and reporting to be completed as required.

  • Develop and present reports as required for a range of stakeholders.

  • Manage enquiries effectively, providing clear, supportive and accurate advice or signposting as appropriate and escalating complaints.

Who are we looking for?

We are looking to engage suitably experienced individuals with experience in the building industry, ideally working within a customer focussed Asset Management team. Proven track record delivering stock rationalisation and acquisition programmes, ideally within the housing sector.

Strong contract management skills including managing service and maintenance contracts. Thorough understanding of project management methodologies. Previous involvement in stakeholder management with the ability to persuade and influence others and make effective decisions. Team player and customer focused. Excellent verbal and written communication skills and you should be able to demonstrate that you are proficient with Microsoft Office.

What will we offer you in return for your hard work?

  • Access to ongoing development opportunities

  • 25 days holiday per year plus bank holidays

  • Flexi-time working

  • Enhanced pension scheme

  • Discounted healthcare, childcare vouchers through our Riverside Rewards scheme, which includes access to high street and online savings.

Riverside also offers its employees a 10% salary increase after 12 months’ service, dependent on performance.

If you’re thinking of joining us, we’d love to hear from you. We encourage applicants from all sections of the community so that we can truly reflect the neighbourhoods in which we work.