Shared Service Centre Training Lead

Orbit Group
England, West Midlands, Coventry
£40000.00 - £44000.00 per annum
08 Jan 2019
22 Jan 2019
Jennifer Cole
Full Time
Organisation Type
Housing association / RP

Shared Service Centre Training Lead
Location: Garden Court, Coventry
Salary: £40,000 - £44,000 per annum
Hours: 36.25 hours per week
12 months Fixed Term Contract

Are you looking for a varied role in a modern, customer focussed business that combines commercial thinking with social purpose? We are excited to introduce a brand new Shared Service Centre model which will redefine the way we work within Customer Services, putting the customer and our colleagues at the heart of everything we do. Opening in a brand new, newly designed office space, this is a great opportunity to join the organisation at a pivotal moment and help make your mark on this crucial team.

This role will lead on the crucial task of scoping the 'learning' needs for employees and managers across the Shared Service Centre, building a delivery plan with People Development ready for the team to rollout.
Reporting into the People Development Director, you will develop and design training plans and strategies to ensure a smooth transition process for the newly formed Shared Service Centre. You will work closely with the People Development team to implement appropriate methods of training that aligns effectively for the environment and individual employees.

This is a fantastic opportunity for a Learning and Development professional looking to put their expertise and flair into a customer focussed, lively team. You'll need to be an excellent communicator who can motivate and drive a team. Essentially, you will have a previously worked in a Learning and Development role and have previous experience in a Shared Service environment. Our approach to partnering the business means organisation, resilience and analytical skills are all qualities that a successful Training Lead will need.

Please be aware this role will be offered as a 12 months fixed term contract.

About us

Orbit is an ambitious, dynamic organisation with national reach and influence, and a commitment to Building Communities. We are passionate about making a real difference to our communities, ensuring our customers are proud of where they live. We are a long-term sustainable business and make profit for a purpose in order to re-invest in our services and to build much needed new homes.
We have a corporate training programme, opportunities for professional development and our staff tell us we are a great organisation to work for. We offer an excellent benefits package, including private medical insurance, discounted dental insurance and gym membership, 27 days holiday entitlement and pension scheme.

How to apply

To apply for this role please submit your CV and a supporting statement that demonstrates how you meet the key criteria we need. If you wish to discuss the role further, please contact Jennifer Cole at Retinue Solutions, on 0203 837 7909.

Advert closing date - Tuesday 22nd January 2019

Interview Dates - To be confirmed

Retinue Solutions is committed to equality in the workplace and is an equal opportunity employer. Retinue Solutions is acting as an Employment Business in relation to this vacancy.