Resident Information Officer

Twickenham, London (Greater)
10 Jan 2019
25 Jan 2019
Full Time
Organisation Type
Housing association / RP

About Metropolitan Thames Valley Housing

Metropolitan Thames Valley works across housing, health, social care and education. We want to do more for our customers, and we’re looking for passionate people to help bring our vision to life.

People are at the heart of everything we do, and that includes our own people too. We work together to create great places for people to live. By joining us, you’ll be helping to make a positive difference to people’s lives and society as a whole, whether that’s in our housing, care, development, repairs or central services teams.

You’ll enjoy a competitive salary, a range of career development opportunities and a diverse, open and inclusive working environment.


About the role

We are currently looking for someone to join our Resident Involvement Team. The team play an important part in resident engagement, helping and supporting tenants and leaseholders to contribute to shaping and improving their services. You will be collecting their feedback, recording and analysing the results and providing reports and information. You will be responsible for a wide range of financial transactions and processes as well as providing a comprehensive administration service to the entire Resident and Communities team.


About you

You’ll have excellent IT skills and outstanding attention to detail, be able to learn quickly and have a passion for working with people as well as being  able to deliver first class customer service. Good administration and planning skills and a desire to learn more about Social Housing. If you want an opportunity to develop your experience, this is the job for you.

This role may be subject to a DBS check

Closing date: Friday 25 January 2019

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