Aftercare Team Manager
Would you like to join our inspirational and ambitious team? Are you a self-motivated individual with drive and passion?
We're currently looking for an experienced Aftercare Manager to join our After Care Team on a 9 month fixed term basis.
Based in Fareham, you'll be responsible for managing the Aftercare Team and ensuring it meets its objectives. Utilising your skills of collaboration, you'll need to work closely with the Head of Aftercare, colleagues in the Directorate, the wider Commercial Company and the Housing Association as well as with residents and other stakeholders.
You'll be responsible for managing an effective and efficient defects service to residents of new properties and for monitoring and reporting on the rectification of latent defects. It's likely that we'll ask you to respond to complaints from parties such as Board Members, Members of Parliament and Councillors.
You'll already have experience of leading a high performing team, demonstrate excellent communication skills and show a commitment to delivering superb customer service. Your experience of defects management and reporting will be critical in your success in this challenging but rewarding role.
If this sounds like an opportunity you'd be interested in, we look forward to hearing from you.
In return we offer you a competitive salary and generous benefits package in a supportive environment.
For further details on this vacancy, and to apply, please download the role profile and click the 'Apply' button below.
Closing Date: Friday 25th January at midday
Interviews will be held on: Wednesday 13th February 2019
Clarion Housing Group
Clarion Housing Group comprises the country's largest housing association; a property development company, a charitable foundation and a repairs and maintenance service.
The Group's housing association, Clarion Housing is the largest social landlord in the country with 360,000 residents.
We have ambitious plans to build 50,000 new homes over 10 years, with a commitment that two thirds of the programme will be affordable housing.
The charitable foundation, Clarion Futures, will invest £150 million over ten years to deliver one of the largest social investment programmes in the country. Priorities are work and training; money management and young people.
Clarion Housing Group is committed to having a diverse and inclusive workforce.