Income Recovery Manager

Rushden, Northamptonshire
up to £37,740 per annum plus Company Car Provision
29 Jan 2019
18 Feb 2019
Full Time
Organisation Type
Housing association / RP

Ensuring the income to the Group is protected is vital to ensure our on-going ability to provide top quality services to our customers.  This role is pivotal as the lead for our income recovery team across our South region.  As a Group we are drawing on the strengths of our companies whilst building a shared vision and culture – can you help us manage this period of evolution and provide strong leadership to the team?

You will have a desire to build on the great performance already delivered by the team, and be able to motivate your team to offer a service highly focussed on reducing arrears and ensuring our customers pay, whilst balancing our responsibilities as a social landlord.  You will develop our “firm but fair” approach, recognising the commercial requirement to minimise arrears alongside the need to support the more vulnerable in our communities.

You will need to be:

  • An income professional with an excellent track record
  • A strong leader able to convey the vision and ethos for the team
  • Be confident in your change management skills
  • Performance and results driven
  • Be committed to high levels of customer service

To download a copy of the Job Description and to complete our online application form, please visit:

Closing date: 18th February 2019         

Interviews: 5th March 2019

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