Senior Sales and Lettings Advisor

HP2 4XH, Hemel Hempstead
£31,887 pa
06 Feb 2019
20 Feb 2019
Full Time
Organisation Type
Housing association / RP

About Us

Hightown is a charitable housing association transforming thousands of lives every year. We do this by building hundreds of much needed new homes and providing care and supported housing services for a wide range of people. We have high ambitions, a principled approach and a dependable, flexible team that delivers.

We currently manage over 6,000 homes and employ over 1,000 full and part time staff from our head office in Hemel Hempstead. We have an annual turnover of £80 million and a development programme that will deliver around 400 new affordable homes each year.

Once our houses are built, they are let to people who cannot afford to buy or rent at full market values. The majority of our properties are offered to people on local authority housing lists to rent. We also manage homes to let at intermediate rents, for people saving for a deposit, and shared ownership homes, which help people make their first step on the housing ladder.

About the Role

We currently have an exciting opportunity for a Senior Sales and Lettings Advisor to join our Property and Commercial team based at our Hemel Hempstead head office covering our homes in Hertfordshire, Bedfordshire and Buckinghamshire.

As a Senior Sales and Lettings Advisor, you will :-

  • Be responsible for servicing all incoming enquiries, viewings and progressing all new build sales//intermediate rental promptly and efficiently from reservation to completion.
  • The first point of contact coordinating all shared ownership/rent to Homebuy/intermediate rent enquiries

  • Liaise with the local homebuy agent and local authorities on nominations, providing feedback and building on relationships

  • Manage progression from reservation through to completion within set timescales.

  • Prepare weekly reports on sales and marketing activities.

We are looking for individuals who are able to demonstrate the following:-

  • Demonstrable experience in a similar role either gained within estate agency, new homes or housing association or demonstrable experience in a sales environment

  • Knowledge of local housing markets (Herts, Beds & Bucks) is desirable

  • Knowledge of the shared ownership process is desirable

  • An understanding of the legal process of property sales

  • Sales oriented, team player, personable individual

  • Excellent communication skills

  • Computer literate

  • Flexibility - with this role you will be required to attend occasional weekend and evening events.

About you

We are therefore looking for individuals who demonstrate a compassionate, enthusiastic, respective and `can-do` approach.

You must be able to work as part of a team to deliver an excellent service to the people we support and be flexible in your approach to work. You will have a commitment to equality and diversity and take a positive approach to supporting others.

Applicants must hold a full UK drivers licence and have own car

The Benefits

In return for your hard work and commitment, we offer a considerable benefits package. This includes:

  • Generous annual leave allowance of 25 days per year, plus statutory bank holidays, rising with service (pro rata for part time hours)
  • £31,887pa for a 35 hour a week contract and bonuses available on top of your basic salary
  • Regular support from your line manager and colleagues
  • Annual bonus based on satisfactory performance
  • Monthly attendance bonus
  • Annual salary and cost of living review
  • Commitment to health and wellbeing with the Five Ways to Wellbeing
  • Workplace pension scheme
  • Life assurance of three times your annual salary
  • Friendly and supportive team environment
  • Employee assistance helpline
  • Mileage paid for car usage
  • Free on-site gym

How to Apply

To apply for this position please visit and complete an online application form.

Closing date: Wednesday 20th February 2019

Interviews: Tuesday 5th March 2019

We are an Equal Opportunities Employer.

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