Multi Skilled Trades Operative

Cheltenham, Gloucestershire
£24,267 pa
12 Feb 2019
28 Feb 2019
Full Time
Organisation Type

Starting at £24,267 with annual increments to £25,463 plus an optional Call out Allowance, up to a maximum of circa £2,500 based on a rota

Full- Time 37 Hours per week

This is an exciting time to join CBH. We have big plans for the future and we need a motivated and enthusiastic workforce to help us shape and deliver these ambitious plans.

We were set up in 2003 as an arm’s length management organisation (ALMO) to manage and maintain Cheltenham Borough Council’s housing stock.

As the biggest landlord in Cheltenham and a key provider of social housing, we have responsibility for managing over 5,000 homes including social and affordable rent, shared ownership and leasehold properties.

For over a decade we have been steadily increasing and improving the services we offer to tenants and leaseholders and increasingly the wider community.

We have a friendly, creative and energetic workforce of over 180 people whose passion and determination help us to go above and beyond our core function of providing a home for those who need it the most.

The role

To work with the Repairs Supervisors and Logistics Co-ordinator to provide an effective and efficient multi trade repair, maintenance and replacement service to enable the delivery of Responsive Repairs.

  • Support the aims and objectives of CBH
  • To undertake on a day to day basis multi trade repairs and maintenance on behalf of CBH at occupied and unoccupied homes
  • Carryout effective repairs, maintenance and replacements to include but not limited to, ground works, waste clearance, bricklaying, wall tiling,  roofing repairs, gain entry and all general building works
  • Have a good working knowledge, capability and understanding of carpentry to include but not limited to internal and external carpentry, window repairs, door repairs and replacements, lock changes and kitchen replacements
  • Have a good working knowledge, capability and understanding of plumbing (excluding working on gas systems) to include but not limited to hot water cylinder replacement and installation of bathrooms
  • Day to day responsibility for vehicles, plant and materials under the direction of Repairs Supervisors and the  Logistics and Procurement  Officer
  • Assisting other tradespersons to complete Responsive Repairs as required 
  • Ability to remove and re-connect household appliances
  • Ensuring the vehicle you are responsible for is kept clean, tidy, that any issues are promptly reported
  • To effectively plan the days duties to ensure efficiency and effectiveness.
  • Carryout duties ensuring the safety of the workforce, contractors, tenants, leaseholders and general public.
  • To work with the rest of the team to continuously improve the Repairs service.
  • To understand, report any concerns and assist in the delivery of CBH’s Safeguarding adults policy
  • To understand, report any concerns and assist in delivering a tailored service to tenants with protected characteristics and vulnerabilities.
  • To assist with other duties when multi trade work is unavailable as required to enable delivery of Responsive Repairs


  • Demonstrable experience carrying out multi trade work
  • Working knowledge of Health and Safety Regulations
  • Awareness of the Asbestos Regulations
  • Ability to work as part of a team and contribute effectively to the teamwork of the Section
  • Ability to work effectively and diplomatically with the Repairs Manager and Repairs Team
  • Ability to effectively use a PDA (Personal Digital Assistant)
  • Clear understanding of the needs of customer care
  • Ability to listen and understand information to translate into the work place task
  • Accuracy in completing job details, ordering materials and confirming work completed on the PDA
  • Ability to communicate effectively with colleagues, tenants, leaseholders and members of the public
  • Ability to demonstrate a logical approach to problem solving
  • Demonstrate a mature ability to undertake a diverse range of tasks
  • Ability to recognise concerns as part of Safeguarding children and safeguarding adults and report these promptly to the Repairs team
  • Contribute effectively to team meetings, through 1-2-1 discussions and the annual appraisal process
  • Willingness to work inside or outside
  • Ability to remove and re-connect household appliances
  • Ability to work safely from a ladder
  • Working in confined spaces (loft areas)
  • Manual handling experience
  • Awareness of safe loading of vehicles
  • Awareness of van roadworthiness
  • Current Full driving licence
  • Competency driving van sized vehicles in a town environment


  • Experience of working in a Social Housing environment
  • Awareness of the risks of sharps within the working environment
  • Willingness to work outside normal working hours in the event of an emergency
  • Willingness to undertake further training to support the Responsive Repairs Service
  • Current CSCS card

For further information and to apply, please click on the "Apply" button at the end of the page. 

Application closing date: 9am, Thursday 28th February 2019