Job Title: Lettings Officer

Location: Thorpe Road, Norwich

Salary: £21,150 - £23,500 per annum

12 months Maternity Cover, 36.25 hours per week

Are you a self motivated, driven individual looking for a new opportunity in a modern, customer focussed business that combines commercial thinking with social purpose? Orbit are one of the UK's leading Housing Providers and are looking for a Lettings Officer to join our Lettings team based in the East.

Based across the Midlands, the East and the South East, Orbit is already one of the UK's leading housing associations. We provide high quality, good value homes to over 100,000 customers across 42,000 homes. We are a big developer too, building 2,000 new homes every year. At the heart of this growth are our customers. We provide all sorts of homes for all sorts of people, and our approach empowers every one of them to grow and flourish. We make profit in order to invest into the communities we work for, playing a key role in driving UK housing growth.

The role of the Lettings Officer is to provide an effective and efficient Lettings and Voids management service to all customers. Reporting into the Regional Lettings Manager, you will carry out viewings and inspections for mixed tenure properties, ensuring set target are met and following relevant policies and procedures. Your role will see you manage the end to end process for mutual exchanges, from application to the signing of deed or new tenancy. Although the majority of your role will be field based, you'll be expected to complete all necessary paperwork and administration tasks one day a week.

We are looking for a charismatic, motivated and hard working individual that can successfully meet and exceed set targets. Previous housing or lettings experience is required for this role, with a proven track record of strong customer service skills. To be a good fit to this role you will have an interest in social housing and the ability to build customer relationships successfully. You must be computer literate, with Basic Word and Excel skills.

Please be aware this role does involve travelling to multiple locations to carry out viewings. Therefore you will be required to have a full driving licence and access to a vehicle.

Please be aware this role is a 12 months fixed term contract, covering maternity.

Why apply?

We believe that an organisation's best asset is its people, and as such we want everyone to feel that they can make a difference. We want to unlock the potential in all Orbit employees and maximise their satisfaction in the job. We have a corporate training programme, opportunities for professional development and our staff tell us we are a great organisation to work for. We offer an excellent benefits package, including private medical insurance, discounted dental insurance and gym membership, 27 days holiday entitlement and pension scheme.

How to apply

The advert will expire on Thursday 28th February 2019

Interviews will take place on Monday 4th March 2019

To apply for this role please submit your CV and a supporting statement that demonstrates how you meet the key criteria we need. If you wish to discuss the role further, please contact Jennifer Cole at Retinue Solutions, on 0203 837 7976 or via email on Jennifer.cole@retinue-solutions.com.

Retinue Solutions is committed to equality in the workplace and is an equal opportunity employer. Retinue Solutions is acting as an Employment Business in relation to this vacancy.