Community Alarm and Telecare Manager

Rykneld Homes
Chesterfield, Derbyshire
£27,594.11 - £30,247.40 pa
15 Feb 2019
27 Feb 2019
Full Time
Organisation Type

Give our most vulnerable residents the service they need to stay safe.

At Rykneld Homes, we have a simple mission: to give our residents the best possible quality of life. Managing almost 8,000 properties and the neighbourhoods around them on behalf of North East Derbyshire County Council, we have operated for well over a decade as a non-profit company. Everything we do is for the betterment of our tenants, and our passionate team goes the extra mile every day. You can join us in making a lasting difference.

Supporting some of our most vulnerable residents, you will take ownership of our Community Alarm and Telecare Service, overseeing installation, invoicing, business development, financial management and team leadership. We will look to you to harness the latest technologies and drive continuous improvement, whilst utilising your excellent customer service skills to the full. Operating to some stretching performance targets, you will analyse customer feedback and financial data to enhance the service we provide and will manage safeguarding to deliver a co-ordinated multi-agency response – so you may be certain that every day will bring different challenges.

An experienced manager within a social housing setting, you will bring a high level of business acumen, real financial astuteness and broad knowledge of community alarm and telecare technology. At the same time, you should be well versed in relevant legislation, familiar with local government policies and practices and capable of engaging other stakeholders, and you will be an inspiring team and project leader. Above all, you will share our determination to keep vulnerable and marginalised tenants safe, secure and happy in their homes.

For further information and to apply, please click on the "Apply" button at the end of the page. 

Closing date: Wednesday 27th February 2019.