Support Officer - Domestic Abuse Service

England, Kent, Ashford
£19755 - £21637 per annum
21 Feb 2019
07 Mar 2019
Clarion Housing Group Ltd
Full Time
Organisation Type
Housing association / RP

Do you want to be part of a dynamic and growing organisation that works to promote the safety and well-being of women affected by domestic violence and abuse?

About us

Our Domestic Abuse service provides short term housing and tenancy related support to women who have experienced domestic violence and abuse. These are exciting opportunities for experienced support workers who enjoy a varied role.

About the Role

We are looking for a Domestic Abuse Support Officer to join our dynamic team on a permanent, full time basis. This is an exciting opportunity for an experienced support officer who enjoys a varied role. You'll deliver a high quality professional service to survivors of domestic violence living in our refuges and to those who access our community outreach service.

You will provide invaluable practice and support to women and their children such as advocacy, support and guidance around welfare, housing and legal entitlements as well as supporting women to move to safe and permanent accommodation.

As a Support Officer you will play a key role in delivering a quality service and achieving positive outcomes. You will be a positive role model and you will bring our values to life and share our passion and commitment to always strive to find creative ways to enrich the lives of those we support.

About you

You'll have experience of providing support and advice with health and safety issues, managing a tenancy, accessing legal services and claiming welfare benefits. You'll also have a proven track record of providing a comprehensive housing-related support service to women suffering from issues relating to domestic abuse and acting as a key worker for specific service users.

Due to the nature of the role applicants are required to have a patient, caring and sensitive approach.

You will be required to participate in an out-of-hours rota as and when required, any additional out of hours worked will be paid.

If you are committed to addressing the issues of domestic abuse and offering practical, effective support that gives survivors the opportunity to regain control of their lives then this post will be of particular interest to you.

Due to occupational requirements this role is open to female applicants only and does not contravene The Equality Act 2010 under Schedule 9, Work: Exceptions, Part 1 Occupational Requirements.

Closing Date: Thursday 7th March 2019 at midday

For further details on this vacancy, and to apply, please visit our website

You must be able to travel across regions as required.

This post is subject to an Enhanced Adult and Child Criminal Record Check.


Centra provide a range of support services including telecare and home care to around 100,000 customers.

Centra is part of Clarion Housing Group, which also comprises the country's largest housing association, a property development company, a charitable foundation and a repairs and maintenance service.

Clarion Housing Group is committed to having a diverse and inclusive workforce.