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Administrative Assistant

Employer
Sanctuary Housing
Location
Adderbury
Salary
£18010 to £18960 per year
Closing date
16 Mar 2019

Job Details

Sanctuary Housing Services manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people’s lives.

Administrative Assistant

Hindle House, Banbury

£18,009 per annum (rising to £18,957 after 12 months service subject to satisfactory performance)

37.5 hours per week – Monday to Friday, 8.00am – 5.30pm

 

Why work for us?

Sanctuary Housing is one of the UK’s leading social landlords, providing around 70,000 homes across England. We give our residents good quality, affordable homes in communities that they can be proud of. As part of a not-for-profit organisation, we reinvest any surplus we make back into the local communities we serve.

We have an excellent opportunity for an experienced Administrative Assistant to join our Central Income Team based in Banbury. This opportunity is situated right in the heart of our professional call centre environment and involves liaising with a range of internal teams to support the effective delivery of housing services.

The role of Administrative Assistant will include:

  • Delivering a high quality customer focused administrative support service to internal and external customers
  • Maintaining effective filing systems, database records and processes
  • Proactively managing complaints for service area, focussing on first contact resolution
  • Developing, building and maintaining relationships with residents and stakeholders
  • Updating and maintaining all manual and computerised records in an accurate and timely manner

Skills and experiences:

  • Recent experience of working in a similar administrative role within a customer focused environment
  • A proven ability to prioritise workload effectively in order to meet deadlines
  • Excellent interpersonal skills along with a customer focused approach
  • Some experience of producing and analyzing statistical information would be advantageous
  • A sound knowledge of Microsoft Word, Excel and Outlook (or similar)

Ready to join us?

As part of our commitment to making Sanctuary a great place to work, we offer a comprehensive reward and benefits package appropriate for the role that you do, including:

  • A pension scheme, with matching contributions from Sanctuary
  • At least 23 days paid holiday plus public holidays, rising to 28 days after 5 years service
  • Family friendly arrangements, including opportunities for flexible working
  • Health and well-being plans
  • A variety of online discounts and rewards from major retailers
  • Tax efficient savings through our Cycle to Work scheme
  • A wide range of learning and development opportunities

To view the job profile, please click here

Closing Date: 15 March 2019

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

‘For an insight into what it’s like to work for us, take a look at #LifeatSanctuary on Twitter’

Building Equality and Diversity

We work closely with the Home Office in order to prevent illegal working.
Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity..



Company

Sanctuary Housing is one of the UK’s leading social landlords, providing around 70,000 homes across England. We give our residents good quality, affordable homes in communities that they can be proud of. As part of a not-for-profit organisation, we reinvest any surplus we make back into the local communities we serve.

If you care about making a difference and want to work for a company which invests in its staff, why not work for Sanctuary Housing?

As part of our commitment to making Sanctuary a great place to work, we offer a comprehensive reward and benefits package appropriate for the role that you do, including:

  • At least 25 days paid holiday (plus bank holidays), rising to 30 days after 5 years’ service
  • Family friendly arrangements, including opportunities for flexible working
  • A pension scheme, with matching contributions from Sanctuary, so you can plan for the future
  • Health and wellbeing plans, including voluntary critical illness scheme
  • Discounts through MyRewards from major retailers and other offers to help your pay go further
  • Tax efficient schemes for you to save on buying a new bike to cycle to work or on a range of childcare services including after school clubs and summer camps
  • 24 hour Employee Assistance Programme providing a free information service and personal counselling if required
  • Life assurance to help provide peace of mind
  • Opportunities to progress with a wide range of learning and development opportunities delivered by our specialist in-house team
  • Enhanced sick pay once you have completed qualifying service
  • Expenses if you have to use your own car to travel for work.
  • Regular meetings with your manager to explore ways to help you develop in your career and ensure you’re getting the training you need

https://jobs.insidehousing.co.uk/employer/58420/sanctuary-group/

https://jobs.insidehousing.co.uk/employer/4605975/sanctuary-maintenance/

Company info
Website
Telephone
01905 334000
Location
Chamber Court
Castle Street
Worcester
WR1 3ZQ
United Kingdom

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