Quality Assurance Officer

Location
Milton Keynes, Buckinghamshire
Salary
£29,055 - £33,136 pa
Posted
08 Mar 2019
Closes
21 Mar 2019
Seniority
Officer
Contract
Permanent
Hours
Full Time
Organisation Type
Local authority

This is an opportunity to work as part of the newly formed Asset & Investment Team to deliver outstanding performance and contribute to the delivery of the Council’s strategic objectives for its Housing portfolio. You will be working as part of the wider Housing & Regeneration Service as we introduce a new structure for our service delivery, responding to the current and future challenges faced by the housing sector. 

You will play a pivotal role and as we embark on our ambition to improve the condition of our residents’ homes through an annual works programme of over £31 million to invest in our homes and estates. 

To ensure the quality of works meet the standards we want to deliver to our residents, you will:

  • Undertake pre, in progress and post inspections of works, in line with contract agreements, driving value for money and quality of works.
  • Provide expert and high quality information and advice to senior managers and across the Service relating to the quality of works delivered through contractors.
  • Ensure that quality issues are managed and resolved as appropriate, whilst managing risk.
  • Encourage effective working relationships to promote understanding of standards set and quality expected. Providing clear direction as required, ensuring a ‘right first time’ approach.
  • Support the Asset Manager to develop the Council’s strategy, policies and procedures in relation to quality assurance and innovation to improve standards in a cost effective way.


To be successful you will need experience, qualifications and skills including:

  • Educated to degree level or equivalent experience with quality assurance in a building/ repairs and maintenance environment.
  • Experience of working within the social housing sector would be advantageous.  
  • Knowledge and experience of tools, concepts and methodologies of quality assurance
  • Knowledge and understanding of housing and building legislation and regulations in a repairs and maintenance context.
  • Experience of working with Price per Property, schedule of rates contracts in a social housing repairs and maintenance environment.
  • Able to influence, persuade, negotiate and motivate staff, stakeholders and contractors in issues relating to standard to be set and quality of works delivered
  • Attention to detail, both at specification stage and whilst projects are on site, to mitigate against unnecessary risk, expenditure and delays to works.
  • Ability to troubleshoot and provide innovative, cost effective solutions in a timely manner,
  • Capable of planning and prioritising works.
  • Able to analyse complex data and provide concise and comprehensives reports for a range of audiences

Closing Date for applications 21 March 2019

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