Infrastructure Network Analyst
We're recruiting for exceptional Infrastructure Network Analysts to join our team join our IT team in Croydon and Norwich
Essentially, you'll be providing third line and on-site support to the customer and technical teams and ensuring all operational issues are responded to and resolved within SLA.
The main responsibility of the Infrastructure Support Analyst is the management, administration and operational support of the IT Infrastructure for Clarion. You'll need a proactive approach to event, problem, change and configuration management, and be familiar with managing Incidents and Requests in line with agreed SLA's/OLA's
You'll need to have proven experience of supporting a large multi user base environment, and a proactive identification, investigation and resolution working practice. We are looking for you to also have the following skills/experience;-
- Networking Professional certification or equivalent level of experience
- Experience of network security and firewall technologies
- Experience of monitoring solutions applied to enterprise networks
- Team player attitude and focused on knowledge sharing
- Experience of documenting IT Processes and procedures
For more information on this opportunity, please download the role profile.
If this sounds like an opportunity you'd be interested in, we look forward to receiving your application form.
Closing Date: 28th March at midday
Clarion Housing Group
Clarion Housing Group comprises the country's largest housing association; a property development company, a charitable foundation and a repairs and maintenance service.
The Group's housing association, Clarion Housing is the largest social landlord in the country with 360,000 residents.
We have ambitious plans to build 50,000 new homes over 10 years, with a commitment that two thirds of the programme will be affordable housing.
The charitable foundation, Clarion Futures, will invest £150 million over ten years to deliver one of the largest social investment programmes in the country. Priorities are work and training; money management and young people
Clarion Housing Group is committed to having a diverse and inclusive workforce.