Supported Housing Operations Manager
- Employer
- Waltham Forest Churches Night Shelter - WFCNS Ltd (Branches Hostel)
- Location
- London (Greater)
- Salary
- Up to £40,000 per annum +benefits
- Closing date
- 12 Apr 2019
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- Function
- Community and Customer Services, Homelessness
- Seniority
- Manager
- Contract
- Permanent
- Hours
- Full Time
- Organisation Type
- Charity
Job Details
Opportunity
The Supported Housing Operations Manager post presents a great opportunity for a highly capable, practical and energetic individual to contribute directly to the success of WFCNS’s planned growth strategy.
The scope and challenge of the role
The scope of the role is wide and requires resilience, sound judgement, experience and knowledge, and solid management.
The Supported Housing Operations Manager is responsible for the delivery of Branches Hostel’s operational aims through the services we provide to clients in a 27 bed hostel. Working closely with the Chief Executive the role also shapes the strategic direction of the organisation and will be a key part of our growth plans.
Based at the hostel this is a demanding, hands on and varied role that will oversee first rate needs-led support services to a client group with multiple complex needs; leading teams and directly managing staff; balancing highly-effective housing management and proactive management of partnership relations.
The role will maximise income for the organisation through effective management of voids, service charges and rent contribution payments, and of welfare benefits relevant to the client group.
Overall purpose
- Provide leadership and management within the strategy, aims, ethos and values of the organisation.
- Oversee all areas of service provision providing professional, needs-led services supporting people with multiple and complex needs.
- To ensure that resident engagement and therapeutic approaches to support are at the centre of all service provision.
- To ensure operational performance remains high and improves, including effective income maximisation.
- To ensure that services meet the requirements of service specifications and are responsive to the priorities of key stakeholders.
For further information please click on the following link https://wfcbranches.org.uk/about-us/careers/
Closing date: 12th April 2019
Assessment: week beginning 15th April
Interviews: 23rd and 25th April
Company
Waltham Forest Churches Night Shelter (WFCNS Ltd) is a small yet dynamic registered charity in Waltham Forest, east London. Our hostel - Branches - provides temporary accommodation for former rough sleepers and homeless people. We are unique in being the only hostel of its kind in the borough that provides needs-led support for a range of needs. Many individuals staying at the hostel have multiple, complex needs including mental health, alcohol or substance misuse.
- Website
- http://www.wfcbranches.org.uk/
- Telephone
- 02085206363
- Location
-
740 Forest Road
Walthamstow
London
England
E17 3HR
GB
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