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Supported Housing Operations Manager

Employer
Waltham Forest Churches Night Shelter - WFCNS Ltd (Branches Hostel)
Location
London (Greater)
Salary
Up to £40,000 per annum +benefits
Closing date
12 Apr 2019

View more

Function
Community and Customer Services, Homelessness
Seniority
Manager
Contract
Permanent
Hours
Full Time
Organisation Type
Charity

Job Details

Opportunity   

The Supported Housing Operations Manager post presents a great opportunity for a highly capable, practical and energetic individual to contribute directly to the success of WFCNS’s planned growth strategy.

The scope and challenge of the role

The scope of the role is wide and requires resilience, sound judgement, experience and knowledge, and solid management. 

The Supported Housing Operations Manager is responsible for the delivery of Branches Hostel’s operational aims through the services we provide to clients in a 27 bed hostel. Working closely with the Chief Executive the role also shapes the strategic direction of the organisation and will be a key part of our growth plans.

Based at the hostel this is a demanding, hands on and varied role that will oversee first rate needs-led support services to a client group with multiple complex needs; leading teams and directly managing staff; balancing highly-effective housing management and proactive management of partnership relations. 

The role will maximise income for the organisation through effective management of voids, service charges and rent contribution payments, and of welfare benefits relevant to the client group.

Overall purpose

- Provide leadership and management within the strategy, aims, ethos and values of the organisation.

- Oversee all areas of service provision providing professional, needs-led services supporting people with multiple and complex needs. 

- To ensure that resident engagement and therapeutic approaches to support are at the centre of all service provision.

- To ensure operational performance remains high and improves, including effective income maximisation.   

- To ensure that services meet the requirements of service specifications and are responsive to the priorities of key stakeholders.

For further information please click on the following link https://wfcbranches.org.uk/about-us/careers/

Closing date: 12th April 2019

Assessment: week beginning 15th April

Interviews: 23rd and 25th April

Company

Waltham Forest Churches Night Shelter (WFCNS Ltd) is a small yet dynamic registered charity in Waltham Forest, east London.  Our hostel - Branches - provides temporary accommodation for former rough sleepers and homeless people.  We are unique in being the only hostel of its kind in the borough that provides needs-led support for a range of  needs. Many individuals staying at the hostel have multiple, complex needs including mental health, alcohol or substance misuse.

Company info
Website
Telephone
02085206363
Location
740 Forest Road
Walthamstow
London
England
E17 3HR
GB

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