Process Administrator

Recruiter
Accent Group
Location
Shipley, West Yorkshire
Salary
£29,580
Posted
04 Apr 2019
Closes
22 Apr 2019
Ref
KJ040439
Contract
Permanent
Hours
Full Time
Organisation Type
Housing association / RP

Process Administrator

             

Who are Accent?

We own almost 22,000 houses across the north, east and south of the country.

They are home to over 35,000 customers. We exist to improve lives, providing people with high quality homes, affordably. Whatever their housing need, whether family, single, older or more vulnerable – our customers come first. They are always at the very heart of our business.

If you feel great about putting customers first, then we feel great about you joining the Accent team.

And we are a team. We live and breathe our values – we are smart, we are driven, we are caring and we are energetic – are you? If you can do what’s right and challenge what you think is wrong, relish the opportunity to work with some fabulous colleagues to improve the customer experience and make sure we keep to our promises, then you are the person we are looking for.

Come and join us and start your own journey with Accent. We aim to be number one, and you could help us get there.

You will be joining Accent at an exciting time. Our new 3-year Corporate Strategy ‘With you for your Journey’ sets out an ambitious and exciting agenda for the future that will establish Accent Group as a sector leading organisation.           

 

Location

  • Shipley or Peterborough

Salary

The spot salary for this post is £29,580 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all of the requirements of the post, will start 5% or 10% below the spot salary.          

       

The Role and Person

  • Permanent                      
  • 35 hours

This role is all about ensuring that our teams have the systems, processes and knowledge needed to manage homes, customer safety, service delivery and performance effectively.

We are looking for a self-motivated person who has the skills to provide both process and system support, as well as high level training, to the diverse roles within the Homes Team.

 

Benefits

  • 28 days paid holiday per year rising by 1 day per year up to a maximum of one working week
  • Option to purchase additional holiday of up to 2 of your working weeks (at managers discretion)
  • Flexi-time scheme
  • Salary based contributory pension
  • Scheme with Life Assurance cover or a defined contribution pension
  • Scheme (SHPS)
  • Cycle Scheme
  • Learning & Development opportunities
  • Employee Assistance Programme

     

Notice Period

  • 1 Month             

Interview Date

  • TBC                     

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