Housing Officer

Location
Dundee
Salary
£30920 to £30920 per year
Posted
04 Apr 2019
Closes
19 Apr 2019
Ref
43587
Hours
Full Time
Organisation Type
Housing association / RP
Job description:

Sanctuary Scotland manages rented and shared ownership homes across the country, including Glasgow, Cumbernauld and Dundee. Our staff help make a real difference to the quality of people’s lives.

 

Housing Officer

Temporary position for up to 6 months

Ardler, Dundee

£30,921 per annum (pro rata)

37.5 hours per week – Monday to Friday, 9:00am to 5:00pm

 

Why work for us?

Sanctuary Scotland Housing Association is one of the country’s largest social landlords.  We provide around 6,500 quality affordable homes for rent and sale to those least able to compete in other sectors of the housing market.

We strive to ensure our investments provide sustainable benefits to the communities we serve. As a not-for-profit organisation any surpluses we achieve are reinvested in our homes and neighbourhoods. Our Investors in People accreditation shows Sanctuary Scotland’s commitment to being the best employer we can.

An excellent opportunity has arisen for an experienced Housing Officer to join our team based in Dundee. As a key member of the team, you will be responsible for ensuring that quality housing management services are delivered to our residents, with a focus on making a real difference to their lives. Full support and training will be provided and although challenging, the role is equally rewarding. If you are highly motivated, work well within a busy environment and have a commitment to providing excellent customer service, this could be the role for you.

The role of Housing Officer will include:

  • Delivering a high quality housing management service that meet our current and future resident needs
  • Developing, building and maintaining strong working relationships with tenants, partners and key stakeholders of the business
  • Identifying shortfalls in service delivery and putting plans of resolution into place
  • Managing the recruitment, performance and development of staff to ensure business needs are met
  • Ensuring compliance with all legislative and regulatory requirements for all housing management activities

Skills and experiences:

  • Previous experience of tenancy and estate management is desirable but not essential
  • Strong communication and interpersonal skills
  • Ability to work well under pressure and adapt to challenging situations
  • Experience of using Microsoft Office (Word, Excel and Outlook), or similar
  • Travel is a requirement of the role, therefore a full valid driving licence is essential

Ready to join us?

As part of our commitment to making Sanctuary a great place to work, we offer a comprehensive reward and benefits package appropriate for the role that you do, including:

  • A pension scheme, with matching employer contributions from Sanctuary up to set limits
  • At least 25 days paid holiday, rising to 30 days after 5 years service (pro rata)
  • Family friendly arrangements, including opportunities for flexible working
  • Health and well-being plans
  • A variety of online discounts and rewards from major retailers
  • Tax efficient savings through our Cycle to Work scheme
  • A wide range of learning and development opportunities

To view the job profile please click here

Closing Date: 18 April 2019

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

‘For an insight into what it’s like to work for us, take a look at #LifeatSanctuary on Twitter’

Building Equality and Diversity.
We work closely with the Home Office in order to prevent illegal working.
A basic Disclosure Scotland check will be necessary in the event of a successful application which we will pay for.
Sanctuary Scotland Housing Association Limited, a charity registered in Scotland No. SC024549, is a subsidiary of Sanctuary Housing Association, an exempt charity.