Who are Accent?
We own almost 22,000 houses across the north, east and south of the country.
They are home to over 35,000 customers. We exist to improve lives, providing people with high quality homes, affordably. Whatever their housing need, whether family, single, older or more vulnerable – our customers come first. They are always at the very heart of our business.
If you feel great about putting customers first, then we feel great about you joining the Accent team.
And we are a team. We live and breathe our values – we are smart, we are driven, we are caring and we are energetic – are you? If you can do what’s right and challenge what you think is wrong, relish the opportunity to work with some fabulous colleagues to improve the customer experience and make sure we keep to our promises, then you are the person we are looking for.
Come and join us and start your own journey with Accent. We aim to be number one, and you could help us get there.
You will be joining Accent at an exciting time. Our new 3-year Corporate Strategy ‘With you for your Journey’ sets out an ambitious and exciting agenda for the future that will establish Accent Group as a sector leading organisation.
The spot salary for this post is £18,030 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all of the requirements of the post, will start 5% or 10% below the spot salary.
The Role and Person
- 35 hours
We are looking for an enthusiastic individual to provide an efficient, effective and responsive scheme management service to the residents including daily calls to residents, assessing and monitoring the health and wellbeing of residents, encouraging social contact and dealing with the day-to-day management of the scheme including carrying out regular health and safety checks.
You will work mainly by yourself so initiative is vital. You will be able to respond quickly and effectively to emergencies and you will understand the importance of thorough record keeping. You will have a strong desire to work with older people, be able to communicate with people at all levels including working with Accent staff and contractors. You must be willing to attend meetings and training at different locations when required. Experience of managing an Independent Living Service would be desirable.
- 28 days paid holiday per year rising by 1 day per year up to a maximum of one working week
- Option to purchase additional holiday of up to 2 of your working weeks (at managers discretion)
- Flexi-time scheme
- Salary based contributory pension
- Scheme with Life Assurance cover or a defined contribution pension
- Scheme (SHPS)
- Cycle Scheme
- Learning & Development opportunities
- Employee Assistance Programme
- 2 Months