Housing Officer - Rental Income Team
Housing Officer - Rental Income
10 month temporary contract 37.5 hours per week
Are you passionate about helping local communities and social housing residents?
Can you work in a fast-paced frontline service?
Do you want to build a career in social housing?
Barnet Homes is responsible for tenancy management and income collection for 15,000 residents and is one of London's largest boroughs.
Barnet Homes is looking for a highly motivated and enthusiastic person to join the Rental Income Team. You will be responsible for rental income collection, tenancy sustainment and income maximisation.
We are looking for someone that can provide great customer service and make a real difference to our customers' lives.
Whilst working within the Rental Income Team, you will be required to network and work across teams as well as develop relationships with our external partners. The ability to resolve complex arrears cases, without eviction is key to the service we provide and you must be able to demonstrate your ability to problem solve, work flexibly be innovative and self-motivated.
The Barnet Group have a strong supportive working environment set up to help develop your skills and reach your full potential. As part of our package there is a competitive salary and a choice of flexible benefits. There is a strong feeling of community within the Barnet Group with a welcoming work environment. This is the ideal opportunity for candidates who are looking to start a career in both the housing and public sectors.
The Barnet Group is a dynamic organisation, always looking for innovative and fresh ideas to tackle the challenging situations we face every day. If you think you've got what it takes to be part of our team, please submit your application by 14th March 2019.
What we are looking for
* Excellent communicators who will give clear and concise advice to customers
* Good listeners who will be empathetic when helping customers facing challenging personal circumstances
* Quick learners who will be motivated to take ownership of their workload and think innovatively to find solutions for their customers' needs.
*Knowledge of the housing sector or housing law is desired but not essential
CLOSING DATE: THURSDAY 18TH MARCH 2019
Currently our main offices are located at Barnet House, Whetstone N20. We will be moving to new modern offices at Colindale NW9 in July 2019.