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Voids and Adaptations Team Leader

Employer
Onward Homes
Location
Accrington, Lancashire
Salary
Fixed Point Salary (£32,600 - £33,600)
Closing date
26 Apr 2019

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Job Details

Onward Homes is one of the largest registered providers of social housing in the North West, with 35,000 properties across the region.

Our in-house repairs team aims to deliver a high quality service that is convenient for our customers and keeps our homes safe and in excellent condition. We complete day to day repairs to customers’ homes and also empty properties to bring them up to the required Onward standard. We also service and repair gas boilers throughout the Lancashire region.

In addition to creating positive spaces for our customers, we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential.

We are looking for a Voids and Adaptations Team Leader (1 post) to join our Repairs team in Lancashire.

Reporting to the Operations Manager, you will ensuring that Onward Repairs delivers a safe, quality, efficient, responsive repairs and void maintenance service.

You will carry out Void, Day to Day, work in progress and post inspections to ensure quality repairs are carried out.

Supervising and organising the Voids & Adaptations Team and supply chain you will deliver the work required and carry out Pre termination and Void inspections.

You will ensure that key operational and financial targets are achieved in line with the aims of the business.

Directly managing productivity and IT systems you will ensure the effective use of all resources and undertake effective quality control and quality assurance on the work carried out, utilising work in progress and post inspections.

You will ensure safe methods of working are adopted and the Voids & Adaptations Teams are suitably qualified and trained to deliver the work required.

You will implement new streams of business or operational areas to ensure maximum value for money for Onward Homes.

Providing line management and leadership to the team you will manage resources to ensure that objectives are achieved, ensuring collaborative working to deliver required service levels across the region.

You will have a proven ability to supervise and manage Responsive repairs and Void operatives to deliver a quality customer centred repairs service and experience of the management of a similar construction trade based maintenance business.

You will have a relevant Health and Safety qualification and/ or experience with a City and Guilds craft certificate within a trade discipline or equivalent. You will also hold and appropriate CSCS card.

Company

We are Onward, a leading provider of quality, affordable homes for rent and sale in the North West.

From Southport to Stockport, we own and manage over 35,000 homes right across the region.

But we do more than just provide a roof over our customers’ heads. We’re here to make a real difference.

We offer help and support to vulnerable people facing a range of challenges, and create strong and vibrant communities that our customers can be proud to be a part of.

We believe that everyone deserves a place to call their own, which is why we’re committed to building more new homes throughout the North West for those in housing need.

To learn more about Onward, please visit us at onward.co.uk

Company info
Website
Telephone
+44 151 708 5777
Location
Head Office
12 Hanover Street
Liverpool
L1 4AA
GB

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